About Working At Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award‑winning culture takes effort. After 160 years, we know Commerce Bank is at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $20.90 – $26.90 (Amount based on relevant experience, skills, and competencies.)
As a
Payment Specialist
you’ll be responsible for meeting critical deadlines to ensure important files are delivered to and received from the appropriate systems on time. You’ll work with Commercial Customer Support and Treasury Services to respond to customer inquiries and resolve problems. Detail‑oriented and fast‑working, we’d love to talk.
About This Job The main purpose of this job is to process, manage, and ensure the accuracy, timeliness, and compliance of payment transactions. This role supports daily operations by performing payment processing tasks, resolving payment‑related issues, maintaining accurate records, and delivering exceptional customer service.
Work Schedule Monday – Friday 8:00 AM – 5:00 PM
Essential Functions
Process department files prepared for payment processing
Receive, organize, and process customer and interbank payments, including ACH, wire transfers, instant payments, electronic funds
Post payment transactions in banking systems and verify proper allocation of funds to ensure timely and compliant processing
Execute daily processing procedures, including balancing, reconciling, and posting transactions
Monitor payment queues and escalate exceptions or errors for timely resolution
Ensure critical deadlines are met and all files are delivered or received in a timely manner
Research, analyze, and resolve payment discrepancies and exceptions
Maintain compliance with bank policies, industry standards, and regulatory requirements
Maintain accurate documentation and audit trails within payment systems
Provide support and guidance to internal teams and customers regarding payment inquiries and issues
Collaborate with internal teams, such as bank operations support and product teams, to streamline payment processes
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of bank operations
Ability to communicate effectively with correspondent banks and external partners as required
Analytical and problem‑solving skills to identify and recommend improvements to payment workflows and minimize errors
Current understanding of payment processing systems, technologies, and regulatory changes
Motivated, organized self‑starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient, with an optimistic outlook that aligns with our culture and core values
Intermediate proficiency with Microsoft Word, Excel, and Outlook
Education & Experience
High School Diploma or equivalent combination of education and experience required; Associate’s degree preferred
1+ year banking operations experience required
Level of role is determined by knowledge, experience, skills, abilities, and education
For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Payment Specialist or Senior Payment Specialist level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.90 to $26.90 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer‑sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type: Full time
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Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award‑winning culture takes effort. After 160 years, we know Commerce Bank is at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $20.90 – $26.90 (Amount based on relevant experience, skills, and competencies.)
As a
Payment Specialist
you’ll be responsible for meeting critical deadlines to ensure important files are delivered to and received from the appropriate systems on time. You’ll work with Commercial Customer Support and Treasury Services to respond to customer inquiries and resolve problems. Detail‑oriented and fast‑working, we’d love to talk.
About This Job The main purpose of this job is to process, manage, and ensure the accuracy, timeliness, and compliance of payment transactions. This role supports daily operations by performing payment processing tasks, resolving payment‑related issues, maintaining accurate records, and delivering exceptional customer service.
Work Schedule Monday – Friday 8:00 AM – 5:00 PM
Essential Functions
Process department files prepared for payment processing
Receive, organize, and process customer and interbank payments, including ACH, wire transfers, instant payments, electronic funds
Post payment transactions in banking systems and verify proper allocation of funds to ensure timely and compliant processing
Execute daily processing procedures, including balancing, reconciling, and posting transactions
Monitor payment queues and escalate exceptions or errors for timely resolution
Ensure critical deadlines are met and all files are delivered or received in a timely manner
Research, analyze, and resolve payment discrepancies and exceptions
Maintain compliance with bank policies, industry standards, and regulatory requirements
Maintain accurate documentation and audit trails within payment systems
Provide support and guidance to internal teams and customers regarding payment inquiries and issues
Collaborate with internal teams, such as bank operations support and product teams, to streamline payment processes
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of bank operations
Ability to communicate effectively with correspondent banks and external partners as required
Analytical and problem‑solving skills to identify and recommend improvements to payment workflows and minimize errors
Current understanding of payment processing systems, technologies, and regulatory changes
Motivated, organized self‑starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient, with an optimistic outlook that aligns with our culture and core values
Intermediate proficiency with Microsoft Word, Excel, and Outlook
Education & Experience
High School Diploma or equivalent combination of education and experience required; Associate’s degree preferred
1+ year banking operations experience required
Level of role is determined by knowledge, experience, skills, abilities, and education
For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Payment Specialist or Senior Payment Specialist level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.90 to $26.90 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer‑sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type: Full time
#J-18808-Ljbffr