Overview
We are seeking a
Retention Agent - Customer Facing
in Queen Creek, AZ to engage with customers, build relationships, and enhance satisfaction.
Responsibilities
Provide exceptional service by addressing customer inquiries and resolving issues promptly.
Identify opportunities to retain customers and reduce churn through personalized solutions.
Maintain detailed records of interactions and follow-up actions.
Collaborate with team members to improve retention strategies and customer experience.
Stay informed about product/service offerings to effectively assist customers.
Skills Skills needed:
excellent communication, problem-solving, and interpersonal skills.
Benefits Benefits include:
competitive salary, health insurance, paid time off, and ongoing training opportunities.
#J-18808-Ljbffr
Retention Agent - Customer Facing
in Queen Creek, AZ to engage with customers, build relationships, and enhance satisfaction.
Responsibilities
Provide exceptional service by addressing customer inquiries and resolving issues promptly.
Identify opportunities to retain customers and reduce churn through personalized solutions.
Maintain detailed records of interactions and follow-up actions.
Collaborate with team members to improve retention strategies and customer experience.
Stay informed about product/service offerings to effectively assist customers.
Skills Skills needed:
excellent communication, problem-solving, and interpersonal skills.
Benefits Benefits include:
competitive salary, health insurance, paid time off, and ongoing training opportunities.
#J-18808-Ljbffr