Logo
job logo

Inbound Retention Representative - Full-Time

RG&T Solutions, Queen Creek, Arizona, United States, 85242

Save Job

Overview

Join our team as an Inbound Retention Rep in Queen Creek, AZ, and play a key role in maintaining customer satisfaction and loyalty. Responsibilities

Handling inbound customer calls to address inquiries, concerns, and retention opportunities Identifying customer needs and offering tailored solutions to promote retention Building strong customer relationships through effective communication Documenting interactions accurately in the CRM system Collaborating with team members to achieve retention goals Qualifications

Excellent communication and active listening skills Problem-solving and conflict resolution abilities Ability to work in a fast-paced environment Strong organizational skills Benefits

Competitive pay and performance incentives Health, dental, and vision insurance Paid time off and holidays Opportunities for career growth and development

#J-18808-Ljbffr