
Customer Service Counter Associate
Pizza My Heart, San Jose, California, United States, 95199
As a Customer Service Counter Associate, you will play a crucial role in delivering outstanding service while upholding our essential values. You will be the first point of contact for customers, taking orders and collaborating with team members to create a positive atmosphere. Your responsibilities will include efficiently managing phone calls and operating the cash register with a friendly demeanor.
Responsibilities:
Warmly greet customers.
Collaborate with team members to foster a supportive work environment.
Monitor and manage inventory levels.
Accurately cut and serve pizzas.
Ensure proper time and temperature controls.
Maintain cleanliness throughout the restaurant.
Bus tables to enhance the dining experience.
Sweep and tidy the area as needed.
Keep products well-stocked for customer convenience.
Handle cash transactions with integrity.
Answer incoming calls promptly.
Keep your work area clean, organized, and sanitary.
Requirements:
Strong interpersonal and communication skills.
Team-oriented with a positive attitude.
A strong work ethic and understanding of hard work.
Punctual and reliable.
Ability to multitask effectively.
Capability to remain composed in high-pressure situations.
California Food Handler certificate is required.
Availability to work weekends, evenings, and public holidays as necessary.
Commitment to embodying Pizza My Heart's core values.