At Zelis, we Get Stuff Done. Join us in making a difference!
A Little About Us
Zelis is revolutionizing the healthcare financial experience for payers, providers, and consumers. We support over 750 payer clients, including the top five national health plans, by leveraging our industry expertise to resolve complex challenges with innovative technology, driving real results.
A Little About You
Your unique blend of personality and expertise not only inspires those around you but also reflects a diverse career experience enriched by community involvement and personal growth. You are more than just your resume; you embody your achievements, knowledge, and interests.
Position Overview
As the principal technologist for the Salesforce Center of Excellence, you will report to the VP of Enterprise Applications. Your role goes beyond standard solution design; you will shape the architectural vision, develop platform strategies, and create a technical roadmap to facilitate scalable and secure Salesforce innovations across our organization. As the architect, you will maintain architectural integrity, guiding teams through complex integrations and modernization initiatives.
Strategic Responsibilities
Define and refine the architectural vision for Salesforce at Zelis, ensuring alignment with enterprise IT strategy, business goals, and emerging technologies.
Promote platform scalability and extensibility across Sales, Service, Experience, and Analytics Clouds.
Assess and propose implementation patterns for new Salesforce functionalities like Data Cloud, Agentforce, and Mulesoft.
Technical Roadmap Ownership Craft and manage a dynamic technical roadmap that highlights platform evolution, significant releases, and innovative projects.
Work collaboratively with product owners, business analysts, and engineering leads to prioritize roadmap items based on their business value and technical feasibility.
Ensure stakeholder transparency regarding the roadmap while actively managing dependencies and trade-offs.
Architectural Governance & Patterns Develop and enforce architectural standards and best practices across all Salesforce teams.
Maintain a library of Architectural Decision Records (ADRs) for traceability and consistency.
Lead architecture reviews and technical design sessions for significant initiatives.
Integration Leadership Create robust integration strategies between Salesforce and enterprise systems such as ERP, data lakes, and marketing platforms.
Define API standards and middleware protocols for seamless data exchange.
Ensure that integrations comply with security, performance, and compliance standards, including HIPAA and SOC 2.
Tactical Responsibilities Conduct performance assessments and optimizations across Salesforce environments.
Lead proof-of-concept projects for new technologies within the Salesforce ecosystem.
Mentor developers on Apex, integration best practices, and platform capabilities.
Collaborate with DevOps to ensure CI/CD pipelines adhere to architectural principles.
Team up with data architects to guarantee data governance and analytics readiness.
Desired Qualifications 8+ years in enterprise architecture, with a minimum of 5 years focused on Salesforce.
Salesforce Certified Application Architect and System Architect credentials.
Strong expertise in Apex, Lightning Web Components, REST/SOAP APIs, and integration architecture.
Experience with Mulesoft, Heroku, Kafka, or similar platforms.
Robust understanding of security protocols and compliance frameworks.
Prior experience in healthcare, fintech, or similarly regulated industries.
Familiarity with microservices and cloud-native design principles.
Please note that we are unable to move forward with candidates requiring visa sponsorship now or in the future. Location and Workplace Flexibility Our offices are located in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. Our hybrid and remote-friendly culture allows for location flexibility based on the needs of the role and leadership decisions. Office work frequency will vary according to team objectives. Base Salary Range $169,000.00 - $225,000.00 We are committed to fair and equitable compensation packages that consider multiple factors, including experience and skills. Our total rewards also encompass discretionary bonuses, commissions, and other incentives based on the role. Zelis associates enjoy a competitive benefits package that supports health, well-being, and financial security, including a 401k plan with employer match, flexible time off, holidays, parental leave, life insurance, and comprehensive health benefits. Equal Employment Opportunity Zelis is an equal opportunity employer, welcoming qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, or any other characteristic protected by law. We encourage applicants from diverse backgrounds to apply, recognizing the value of varied perspectives. Accessibility Support We are dedicated to an accessible application process for all candidates. If you require reasonable accommodations during the application or interview process due to a disability or as a disabled veteran, please reach out for support. Disclaimer The statements above describe the general nature and level of work expected and do not constitute an exhaustive list of all responsibilities. Duties may vary as required.
Promote platform scalability and extensibility across Sales, Service, Experience, and Analytics Clouds.
Assess and propose implementation patterns for new Salesforce functionalities like Data Cloud, Agentforce, and Mulesoft.
Technical Roadmap Ownership Craft and manage a dynamic technical roadmap that highlights platform evolution, significant releases, and innovative projects.
Work collaboratively with product owners, business analysts, and engineering leads to prioritize roadmap items based on their business value and technical feasibility.
Ensure stakeholder transparency regarding the roadmap while actively managing dependencies and trade-offs.
Architectural Governance & Patterns Develop and enforce architectural standards and best practices across all Salesforce teams.
Maintain a library of Architectural Decision Records (ADRs) for traceability and consistency.
Lead architecture reviews and technical design sessions for significant initiatives.
Integration Leadership Create robust integration strategies between Salesforce and enterprise systems such as ERP, data lakes, and marketing platforms.
Define API standards and middleware protocols for seamless data exchange.
Ensure that integrations comply with security, performance, and compliance standards, including HIPAA and SOC 2.
Tactical Responsibilities Conduct performance assessments and optimizations across Salesforce environments.
Lead proof-of-concept projects for new technologies within the Salesforce ecosystem.
Mentor developers on Apex, integration best practices, and platform capabilities.
Collaborate with DevOps to ensure CI/CD pipelines adhere to architectural principles.
Team up with data architects to guarantee data governance and analytics readiness.
Desired Qualifications 8+ years in enterprise architecture, with a minimum of 5 years focused on Salesforce.
Salesforce Certified Application Architect and System Architect credentials.
Strong expertise in Apex, Lightning Web Components, REST/SOAP APIs, and integration architecture.
Experience with Mulesoft, Heroku, Kafka, or similar platforms.
Robust understanding of security protocols and compliance frameworks.
Prior experience in healthcare, fintech, or similarly regulated industries.
Familiarity with microservices and cloud-native design principles.
Please note that we are unable to move forward with candidates requiring visa sponsorship now or in the future. Location and Workplace Flexibility Our offices are located in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. Our hybrid and remote-friendly culture allows for location flexibility based on the needs of the role and leadership decisions. Office work frequency will vary according to team objectives. Base Salary Range $169,000.00 - $225,000.00 We are committed to fair and equitable compensation packages that consider multiple factors, including experience and skills. Our total rewards also encompass discretionary bonuses, commissions, and other incentives based on the role. Zelis associates enjoy a competitive benefits package that supports health, well-being, and financial security, including a 401k plan with employer match, flexible time off, holidays, parental leave, life insurance, and comprehensive health benefits. Equal Employment Opportunity Zelis is an equal opportunity employer, welcoming qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, or any other characteristic protected by law. We encourage applicants from diverse backgrounds to apply, recognizing the value of varied perspectives. Accessibility Support We are dedicated to an accessible application process for all candidates. If you require reasonable accommodations during the application or interview process due to a disability or as a disabled veteran, please reach out for support. Disclaimer The statements above describe the general nature and level of work expected and do not constitute an exhaustive list of all responsibilities. Duties may vary as required.