CX
Lead Generation Specialist
-
Unilever Food Solutions Location
: Remote
- San Francisco
Who We Are Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth
objectives
, marketing a range of professional food and beverage products and services to operators across 72 countries.
UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers. UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (
GtM
) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.
Pay
: The pay range for this position is
$58,700 to $86,280
. Unilever takes into consideration a wide range of factors that are
utilized
in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus
: This position is bonus eligible. Long-Term Incentive (LTI)
: This position is LTI eligible. Benefits
: Unilever employees are eligible to
participate
in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be
in accordance with
the terms and conditions of the applicable plans and associated governing plan documents.
Job Purpose
: As a
CX
Lead Generation Specialist
, you will be
a key member of a
market sales
team tasked to drive
sustainable business
growth via
new
Operators
wins in a specific geographic market
and as
fundamental
efforts to ensure
your success you will:
Help shorten the sales cycle by c
reat
ing
new contacts with targeted
restaurants
and non-commercial accounts
with the intent to bring new culinary inspiration to their menus.
Develop a c
ollaborative calendar
process
with
the Territory Development Managers in the market to
bring new customer meetings into their schedules and prepare them for
successful
culinary ideations
Follow through
with
marketing action plans
ABM
(Account Based Marketing)
where customer leads need to be
contacted a
fter responding to UFS marketing campaigns
Create Penetration playbook, build basket affinities for Citadel
Conduct
Analysis using
s
ales dat
a and
Trade Partner Playbooks to create priority customer urgent actions
for customers at risk of lapsing and customers on the verge of becoming loyal customers
Utilize Salesforce, Firefly to better target non-comm
ercial operator
leads
in Education and Entertainment
channels
.
Connect with and secure new meetings with key stakeholders
Support the
unique
Operator Group
in your market by helping design action and engagement plans with TDMs.
(
example:
NYC / Deli)
Accountable for
helping the region
deliver business targets
in Sales $
, Reach & Penetration,
and market share
for operators
and reduce average sales cycle by 25%
Provide virtual culinary consultation to targeted operators
as you contact them
to further interest in business partnerships
Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into
existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions
Build & Nurture relationships with key Trade Partners and local Distributor Sales Rep’s
Implement Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management
It is an exciting role and a great development opportunity for an ambitious and motivated individual.
It’s
a role where the right individual can really make a difference
.
Digital & Data Responsibilities Engage on automated warm leads & targeted leads driven via CRM (Salesforce)
Drive conversion of leads in territory
Grow penetration strike rate target achievement based on SKU prioritization.
Data Enrichment – continuously enrich all operator data to ensure personalized content
Implement Omni channel (On and Offline) contact strategy for your territory
Essential
Qualifications
: 2-3 years of working
experience
preferably
in the Foodservice Industry
Proven
track record
in sales, preferably in the Foodservice Industry
Digital &
Data analysis, compiling action plans from insights
Strong working knowledge of Excel, MS Office, Power BI
Unilever Performance Behaviors
: 3 Steps Ahead
Focus on What Matters Most
Deeply Caring
Deliver with Excellence
Our Culture Caring Deeply
Positive Tensions for Bigger Outcomes, Fairness and Transparency,
Performance
AND care
Staying Three Steps Ahead of the Market
Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt
Delivering with Excellence
Pride in our Execution, Best in Reality, Developing Breakthrough solutions
Focusing on What Matters Most
Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices
What We Can Offer You Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus
On
Sustainability Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. Equal Opportunity / Affirmative Action Employer Minorities / Females / Protected Veterans/ Persons with Disabilities For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination
is required to
be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis. ------------------------------------ Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please see
Equal Employment Opportunity Posters
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check, and DMV check. If you are an individual with a disability in need of
assistance
at any time during our recruitment process, please contact us at
NA.Accommodations@unilever.com
. Please note: This email is reserved for individuals with disabilities in need of
assistance
and is not a means of inquiry about positions or application statuses.
------------------------------------ At Unilever, inclusion is at the heart of everything we do . We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see
Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at
NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
#LI-Remote
Lead Generation Specialist
-
Unilever Food Solutions Location
: Remote
- San Francisco
Who We Are Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth
objectives
, marketing a range of professional food and beverage products and services to operators across 72 countries.
UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers. UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (
GtM
) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.
Pay
: The pay range for this position is
$58,700 to $86,280
. Unilever takes into consideration a wide range of factors that are
utilized
in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus
: This position is bonus eligible. Long-Term Incentive (LTI)
: This position is LTI eligible. Benefits
: Unilever employees are eligible to
participate
in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be
in accordance with
the terms and conditions of the applicable plans and associated governing plan documents.
Job Purpose
: As a
CX
Lead Generation Specialist
, you will be
a key member of a
market sales
team tasked to drive
sustainable business
growth via
new
Operators
wins in a specific geographic market
and as
fundamental
efforts to ensure
your success you will:
Help shorten the sales cycle by c
reat
ing
new contacts with targeted
restaurants
and non-commercial accounts
with the intent to bring new culinary inspiration to their menus.
Develop a c
ollaborative calendar
process
with
the Territory Development Managers in the market to
bring new customer meetings into their schedules and prepare them for
successful
culinary ideations
Follow through
with
marketing action plans
ABM
(Account Based Marketing)
where customer leads need to be
contacted a
fter responding to UFS marketing campaigns
Create Penetration playbook, build basket affinities for Citadel
Conduct
Analysis using
s
ales dat
a and
Trade Partner Playbooks to create priority customer urgent actions
for customers at risk of lapsing and customers on the verge of becoming loyal customers
Utilize Salesforce, Firefly to better target non-comm
ercial operator
leads
in Education and Entertainment
channels
.
Connect with and secure new meetings with key stakeholders
Support the
unique
Operator Group
in your market by helping design action and engagement plans with TDMs.
(
example:
NYC / Deli)
Accountable for
helping the region
deliver business targets
in Sales $
, Reach & Penetration,
and market share
for operators
and reduce average sales cycle by 25%
Provide virtual culinary consultation to targeted operators
as you contact them
to further interest in business partnerships
Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into
existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions
Build & Nurture relationships with key Trade Partners and local Distributor Sales Rep’s
Implement Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management
It is an exciting role and a great development opportunity for an ambitious and motivated individual.
It’s
a role where the right individual can really make a difference
.
Digital & Data Responsibilities Engage on automated warm leads & targeted leads driven via CRM (Salesforce)
Drive conversion of leads in territory
Grow penetration strike rate target achievement based on SKU prioritization.
Data Enrichment – continuously enrich all operator data to ensure personalized content
Implement Omni channel (On and Offline) contact strategy for your territory
Essential
Qualifications
: 2-3 years of working
experience
preferably
in the Foodservice Industry
Proven
track record
in sales, preferably in the Foodservice Industry
Digital &
Data analysis, compiling action plans from insights
Strong working knowledge of Excel, MS Office, Power BI
Unilever Performance Behaviors
: 3 Steps Ahead
Focus on What Matters Most
Deeply Caring
Deliver with Excellence
Our Culture Caring Deeply
Positive Tensions for Bigger Outcomes, Fairness and Transparency,
Performance
AND care
Staying Three Steps Ahead of the Market
Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt
Delivering with Excellence
Pride in our Execution, Best in Reality, Developing Breakthrough solutions
Focusing on What Matters Most
Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices
What We Can Offer You Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus
On
Sustainability Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. Equal Opportunity / Affirmative Action Employer Minorities / Females / Protected Veterans/ Persons with Disabilities For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination
is required to
be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis. ------------------------------------ Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please see
Equal Employment Opportunity Posters
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check, and DMV check. If you are an individual with a disability in need of
assistance
at any time during our recruitment process, please contact us at
NA.Accommodations@unilever.com
. Please note: This email is reserved for individuals with disabilities in need of
assistance
and is not a means of inquiry about positions or application statuses.
------------------------------------ At Unilever, inclusion is at the heart of everything we do . We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see
Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at
NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
#LI-Remote