
LEK is hiring: Service Desk Analyst II: IT Support & End-User Champion in New Yo
LEK, New York, NY, US, 10261
A leading consulting firm in New York is looking for a Service Desk Analyst II to provide technical support and assist end-users. Responsibilities include troubleshooting hardware and software issues, configuring videoconferencing equipment, and documenting support interactions. Candidates should have a solid understanding of Windows systems, excellent customer service skills, and problem-solving abilities. The position offers a base salary of $40,000 to $45,000, along with performance bonuses and other benefits.
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