A leading consulting firm in New York is looking for a Service Desk Analyst II to provide technical support and assist end-users. Responsibilities include troubleshooting hardware and software issues, configuring videoconferencing equipment, and documenting support interactions. Candidates should have a solid understanding of Windows systems, excellent customer service skills, and problem-solving abilities. The position offers a base salary of $40,000 to $45,000, along with performance bonuses and other benefits.
#J-18808-Ljbffr