Communications Specialist
Raleigh-Durham International Airport (RDU), Raleigh, North Carolina, United States, 27601
About Us:
Welcome aboard the Raleigh-Durham Airport Authority team, where our work environment resembles a well-oiled aviation crew. As operators of the Raleigh-Durham International Airport, we connect central and eastern North Carolina to people and places that matter the most, serving 14.5 million passengers in 2023 and supporting over 85,000 local and regional jobs with a $17 billion annual economic impact. Here, accountability and collaboration are our navigational beacons, guiding us through every task with precision and teamwork. Picture yourself as a vital member of our crew, each role crucial to ensuring smooth operations and safe passage for all. Like a pre-flight checklist, we take workplace safety seriously, conducting thorough pre-hire drug, background, and fingerprint checks to ensure a secure environment for every team member. Whether you're stationed indoors, orchestrating behind the scenes, or outdoors, feeling the rush of the runway, you'll find a supportive atmosphere where your contributions make a real difference. We are committed to delivering excellent airport services, state-of-the-art facilities, and unparalleled customer service, earning a Top Five ranking in passenger satisfaction among large North American Airports in a 2023 J.D. Power survey. At RDU, we believe in investing in our people with a comprehensive benefits package for full-time positions, including professional growth and development opportunities. Join us in this high-flying adventure where accountability, collaboration, and safety are the wings that propel us toward success-watch your career soar with RDU!
About You:
You embody core values that will play a pivotal role in connecting our community to places and the people who matter most. Your commitment to continuous learning will drive innovation and growth, while your unwavering integrity ensures that our brand remains trustworthy and reputable. Your respect for colleagues and clients alike fosters a collaborative and positive environment. Your dedication to excellence in every task you undertake will elevate our brand's standards. Lastly, your team spirit will unite our efforts and amplify our collective success.
About the Role:
As a Communications Specialist on our Marketing and Communications team, you'll help tell the airport's story to travelers, the media, business partners, employees and the public. You'll highlight our people, projects and priorities, making sure everyone knows what makes RDU special.
You'll create and manage content across multiple platforms using a broad set of writing, editing, social media, website management and multimedia storytelling skills. Collaboration is key. You'll work closely with your teammates and across departments to bring communications campaigns to life. Because airports are a 24/7 operation, you should be prepared to be available after-hours during emergencies.
If you enjoy a high-energy, team-focused setting and want to help a thriving airport engage with its community, this is a role where your work will truly make a difference.
Compensation:
Maximum - Based on experience
Minimum - $68,878.36
What You'll Do:
Writing and Editing • Researches, writes, edits and proofreads a wide range of communications, such as newsletters, announcements, presentation slides, website content, press materials, blog posts, talking points and digital content. • Ensures all copy aligns with brand voice, messaging standards and AP Style.
Media Relations Support • Assists in preparing press releases, media advisories, fact sheets and background materials for members of the media. • Conducts research to support media inquiries, compiles news clips and earned media metrics, maintains distribution lists and supports media events.
Digital Media Support • Provides backup support for scheduling social media posts, monitoring social media channels and updating website content. • Develops social media and website content, including shooting and editing videos and photos.
Project and Campaign Support • Supports directors and senior staff on communication campaigns, community engagement efforts and department initiatives, assists in planning and executing public events. • Helps coordinate timelines, deliverables, content needs and approvals for communications-related projects.
Crisis Communications • Maintains strong working knowledge of the Authority's Crisis Communications Plan and attends regularly scheduled crisis communications training exercises. • Member of the Authority's Crisis Communications Management Team, which is activated during a crisis or emergency event and may require night/weekend/holiday shifts.
Other Duties as Assigned • Works some nights and weekends to attend events or support crisis response. • Performs additional work as required or assigned.
What You Need:
Education Required: • Bachelor's degree in communications, public relations, journalism, marketing, media studies, English, or a related field, or equivalent relevant work experience
Experience Required: • 2 or more years of similar experience in supporting a communications or marketing division
Licenses or Certifications Required: • Valid NC Driver's License
Location:
On-site RDU Airport Campus
RDU Benefits:
At the Authority, we appreciate you and care about your health, happiness, and future. Our benefits start on day one, including medical, dental, vision, tuition assistance, employee discounts, and perks like an on-site gym, a dedicated wellness team, and frequent company and team outings. For a full list of benefit offerings, check out the RDU.com Careers Page.
A detailed job description will be provided during the interview process.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Welcome aboard the Raleigh-Durham Airport Authority team, where our work environment resembles a well-oiled aviation crew. As operators of the Raleigh-Durham International Airport, we connect central and eastern North Carolina to people and places that matter the most, serving 14.5 million passengers in 2023 and supporting over 85,000 local and regional jobs with a $17 billion annual economic impact. Here, accountability and collaboration are our navigational beacons, guiding us through every task with precision and teamwork. Picture yourself as a vital member of our crew, each role crucial to ensuring smooth operations and safe passage for all. Like a pre-flight checklist, we take workplace safety seriously, conducting thorough pre-hire drug, background, and fingerprint checks to ensure a secure environment for every team member. Whether you're stationed indoors, orchestrating behind the scenes, or outdoors, feeling the rush of the runway, you'll find a supportive atmosphere where your contributions make a real difference. We are committed to delivering excellent airport services, state-of-the-art facilities, and unparalleled customer service, earning a Top Five ranking in passenger satisfaction among large North American Airports in a 2023 J.D. Power survey. At RDU, we believe in investing in our people with a comprehensive benefits package for full-time positions, including professional growth and development opportunities. Join us in this high-flying adventure where accountability, collaboration, and safety are the wings that propel us toward success-watch your career soar with RDU!
About You:
You embody core values that will play a pivotal role in connecting our community to places and the people who matter most. Your commitment to continuous learning will drive innovation and growth, while your unwavering integrity ensures that our brand remains trustworthy and reputable. Your respect for colleagues and clients alike fosters a collaborative and positive environment. Your dedication to excellence in every task you undertake will elevate our brand's standards. Lastly, your team spirit will unite our efforts and amplify our collective success.
About the Role:
As a Communications Specialist on our Marketing and Communications team, you'll help tell the airport's story to travelers, the media, business partners, employees and the public. You'll highlight our people, projects and priorities, making sure everyone knows what makes RDU special.
You'll create and manage content across multiple platforms using a broad set of writing, editing, social media, website management and multimedia storytelling skills. Collaboration is key. You'll work closely with your teammates and across departments to bring communications campaigns to life. Because airports are a 24/7 operation, you should be prepared to be available after-hours during emergencies.
If you enjoy a high-energy, team-focused setting and want to help a thriving airport engage with its community, this is a role where your work will truly make a difference.
Compensation:
Maximum - Based on experience
Minimum - $68,878.36
What You'll Do:
Writing and Editing • Researches, writes, edits and proofreads a wide range of communications, such as newsletters, announcements, presentation slides, website content, press materials, blog posts, talking points and digital content. • Ensures all copy aligns with brand voice, messaging standards and AP Style.
Media Relations Support • Assists in preparing press releases, media advisories, fact sheets and background materials for members of the media. • Conducts research to support media inquiries, compiles news clips and earned media metrics, maintains distribution lists and supports media events.
Digital Media Support • Provides backup support for scheduling social media posts, monitoring social media channels and updating website content. • Develops social media and website content, including shooting and editing videos and photos.
Project and Campaign Support • Supports directors and senior staff on communication campaigns, community engagement efforts and department initiatives, assists in planning and executing public events. • Helps coordinate timelines, deliverables, content needs and approvals for communications-related projects.
Crisis Communications • Maintains strong working knowledge of the Authority's Crisis Communications Plan and attends regularly scheduled crisis communications training exercises. • Member of the Authority's Crisis Communications Management Team, which is activated during a crisis or emergency event and may require night/weekend/holiday shifts.
Other Duties as Assigned • Works some nights and weekends to attend events or support crisis response. • Performs additional work as required or assigned.
What You Need:
Education Required: • Bachelor's degree in communications, public relations, journalism, marketing, media studies, English, or a related field, or equivalent relevant work experience
Experience Required: • 2 or more years of similar experience in supporting a communications or marketing division
Licenses or Certifications Required: • Valid NC Driver's License
Location:
On-site RDU Airport Campus
RDU Benefits:
At the Authority, we appreciate you and care about your health, happiness, and future. Our benefits start on day one, including medical, dental, vision, tuition assistance, employee discounts, and perks like an on-site gym, a dedicated wellness team, and frequent company and team outings. For a full list of benefit offerings, check out the RDU.com Careers Page.
A detailed job description will be provided during the interview process.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.