Sales Manager - Technology Solutions
Cashman Equipment Co., Arizona City, Arizona, United States, 85123
Posted Wednesday, February 4, 2026 at 10:00 AM
JOB DETAILS:
Shift
1st/Day Shift
Location
In Office
Schedule
To be provided by leader
Salary Range
$116,722 - $198,779 Annually
JOB SUMMARY:
Job duties include the leadership and management of all Product Support Sales personnel, strong departmental health, peer relations, and strengthening the culture of Client Optimization. Directly supervise and help to develop the sales staff. Manage all aspects of Caterpillar’s Merchandising Programs, assisting the Marketing Department with the design and implementation of product support advertising and promotional programs as well as assist in the technical aspects for the development of territory and product support marketing programs. Annually, with quarterly revisions, develop and implement Construction Sales Goals and Objectives for Product Support Business. Participate with leadership in the annual review of the construction sales territory and provide recommendations for improvement. Develop and implement Product Support Excellence Initiatives for the Sales Team. Assist sales representatives to solve any problems clients experience within the territory.
ESSENTIAL FUNCTIONS:
Manage all product support sales activity. Oversee, review, and approve as necessary, all sales proposals.
Manage Empire’s Product Support Sales Representatives. Hire, train, develop, supervise, and motivate salespeople to meet the requirements set forth by Product Support Management. Conduct performance appraisals on all salespeople.
Develop, promote, and cultivate Client Optimization in all aspects of the Sales Teams responsibilities.
Working with the assigned sales team, develop and communicate the annual sales forecast to Leadership.
Establish goals and objectives for Product Support Sales Team. These goals should include sales objectives and short-term and long-term strategic initiatives.
Maintain client goodwill. Assist PSSR’s and Empire in establishing good client rapport and satisfaction. Develop and implement new processes where needed to ensure empire is satisfying client needs and expectations. Work with and coach PSSR’s with client relation issues.
Working with Leadership and Marketing, actively participate in the development and deployment of product support marketing programs, advertising, and promotion materials which support the annual Product Support business plan and targeting specific machine groups and clients.
Assist leadership in the annual review of sales territory to ensure all clients are covered by either marketing support, ISR’s, or PSSR’s.
Maintain communications with the General Manager of Product Support Sales and other salespeople. Maintain positive and productive factory/dealer relationship.
Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
ADDITIONAL RESPONSIBILITIES:
Assign sales accounts and/or territories. Assist the Credit Department on COD clients and credit problems. Responsible for the management of merchandising Empire product support capabilities and integrate the product support plan with other functional areas. Promote and merchandise assigned parts/service products in a professional manner. Work with the Marketing Department to develop and implement merchandising programs. Assist in developing sales promotions to sell our products. PSSR compensation plans are designed to enhance and meet Empire’s goals. Manage all product support sales marketing incentives and initiatives. Control expenses in the Product Support area. Process inquiries and quotations. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES:
Must have professional interpersonal skills to positively assist clients, direct employees, and consummate sales transactions. Must have a working knowledge of Caterpillar and competitive construction equipment product line, including model designations and equipment application and be able to comprehend equipment specifications, price lists, catalogs, industry publications and reference material. Must have organization skills sufficient to complete work assignments on schedule. Must have mathematical skills sufficient to perform common calculations quickly and accurately. Must have effective, pleasant verbal communications skills. Must have proven sales skills in the product support marketplace. EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED). Bachelor’s Degree in Business or related field and/or equivalent experience. Extensive experience supervising a skilled work group. Working knowledge of and experience using personal computer software such as Windows and Excel. Mechanical aptitude sufficient to relate to mechanical applications and failures. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company. Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here: The pay transparency policy is available here: Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information. Empire Southwest is an EEO employer. Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
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Assign sales accounts and/or territories. Assist the Credit Department on COD clients and credit problems. Responsible for the management of merchandising Empire product support capabilities and integrate the product support plan with other functional areas. Promote and merchandise assigned parts/service products in a professional manner. Work with the Marketing Department to develop and implement merchandising programs. Assist in developing sales promotions to sell our products. PSSR compensation plans are designed to enhance and meet Empire’s goals. Manage all product support sales marketing incentives and initiatives. Control expenses in the Product Support area. Process inquiries and quotations. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES:
Must have professional interpersonal skills to positively assist clients, direct employees, and consummate sales transactions. Must have a working knowledge of Caterpillar and competitive construction equipment product line, including model designations and equipment application and be able to comprehend equipment specifications, price lists, catalogs, industry publications and reference material. Must have organization skills sufficient to complete work assignments on schedule. Must have mathematical skills sufficient to perform common calculations quickly and accurately. Must have effective, pleasant verbal communications skills. Must have proven sales skills in the product support marketplace. EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED). Bachelor’s Degree in Business or related field and/or equivalent experience. Extensive experience supervising a skilled work group. Working knowledge of and experience using personal computer software such as Windows and Excel. Mechanical aptitude sufficient to relate to mechanical applications and failures. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company. Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here: The pay transparency policy is available here: Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information. Empire Southwest is an EEO employer. Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
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