Overview
SYNC Residential is seeking a motivated and experienced Assistant Property Manager for an upcoming acquisition of a luxury, Class-A, mid-rise community in Houston Heights (77007). This premier property is in the Washington Avenue neighborhood, featuring over 350 apartment homes with high end finishes and resort-style amenities. To be considered, candidates must have a minimum of two years experience in an Assistant Property Manager role with either APM or Leasing experience at a Class-A, luxury community. Candidates must have a strong focus on delivering exceptional customer service and proven experience managing rent collection with top-tier professionalism. Valid Driver's License required.
Responsibilities
Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
Preparing Final Account Statements for former residents based on in-person inspections
Filing and managing eviction proceedings when necessary
Managing resident inquiries, concerns, and complaints
Contacting residents through multiple means of communication to manage rent collection and delinquency
Handling key management for scheduled vendors, site visits, and unit inspections
Assisting with management tasks as needed by the Property Manager
Processing accounting activities such as entering purchase orders and vendor invoices
Planning and participating in resident events
Walking the property to ensure lease compliance and sending violations accordingly
Completing daily, weekly, and monthly close out reporting
Job Description Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager. Performs the function of a Leasing Consultant as required by the needs of the property. This is a line position with a direct impact on company funds. This position requires the ability to work on weekends and work overtime when requested.
Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move-ins, move-outs, lease renewals, and notices.
Manages resident move-in and move-out processes, including handling paperwork, evaluating applicants, and explaining policies.
Maintains all account records and transactions including NSFs, rent allowances, concessions, rent increases, and other management-approved debits and credits.
Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
Conducts resident move-outs in accordance with state law and company standards.
Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
Manages collections in accordance with company policies and procedures.
Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Assists in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
Oversees and directs efforts to maximize rental income and high occupancy through sales, marketing, and customer service.
Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
Maintains product knowledge of the assigned property.
Fully supports the duties of the Property Manager by becoming more familiar with each duty and completing the same as required.
Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing.
Maintains consistent and punctual attendance record.
Participates in company training and meetings as required.
Performs other reasonable duties as assigned.
Skills & Qualifications
High School diploma or GED is required
A minimum of two years experience in an Assistant Property Manager role is required
Previous experience in either a Leasing or APM role at a Class-A, Luxury Community is required
P&L responsibility and budgetary experience
Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
Strong initiative and customer service orientation
Proficiency with MS Office Suite including Word and Excel
Must work one weekend per month
Valid Driver's License required
Must undergo pre-employment background check and drug screening process in accordance with all State and Local laws.
Benefits
Medical, dental, vision, disability and life insurance
401(k) with employer match
Generous paid time off
Leasing Commission
Monthly Resident Renewal Bonus
Monthly Delinquency Bonus
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Responsibilities
Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
Preparing Final Account Statements for former residents based on in-person inspections
Filing and managing eviction proceedings when necessary
Managing resident inquiries, concerns, and complaints
Contacting residents through multiple means of communication to manage rent collection and delinquency
Handling key management for scheduled vendors, site visits, and unit inspections
Assisting with management tasks as needed by the Property Manager
Processing accounting activities such as entering purchase orders and vendor invoices
Planning and participating in resident events
Walking the property to ensure lease compliance and sending violations accordingly
Completing daily, weekly, and monthly close out reporting
Job Description Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager. Performs the function of a Leasing Consultant as required by the needs of the property. This is a line position with a direct impact on company funds. This position requires the ability to work on weekends and work overtime when requested.
Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move-ins, move-outs, lease renewals, and notices.
Manages resident move-in and move-out processes, including handling paperwork, evaluating applicants, and explaining policies.
Maintains all account records and transactions including NSFs, rent allowances, concessions, rent increases, and other management-approved debits and credits.
Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
Conducts resident move-outs in accordance with state law and company standards.
Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
Manages collections in accordance with company policies and procedures.
Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Assists in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
Oversees and directs efforts to maximize rental income and high occupancy through sales, marketing, and customer service.
Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
Maintains product knowledge of the assigned property.
Fully supports the duties of the Property Manager by becoming more familiar with each duty and completing the same as required.
Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing.
Maintains consistent and punctual attendance record.
Participates in company training and meetings as required.
Performs other reasonable duties as assigned.
Skills & Qualifications
High School diploma or GED is required
A minimum of two years experience in an Assistant Property Manager role is required
Previous experience in either a Leasing or APM role at a Class-A, Luxury Community is required
P&L responsibility and budgetary experience
Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
Strong initiative and customer service orientation
Proficiency with MS Office Suite including Word and Excel
Must work one weekend per month
Valid Driver's License required
Must undergo pre-employment background check and drug screening process in accordance with all State and Local laws.
Benefits
Medical, dental, vision, disability and life insurance
401(k) with employer match
Generous paid time off
Leasing Commission
Monthly Resident Renewal Bonus
Monthly Delinquency Bonus
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