Overview
The Retail Banker I is a customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Responsibilities
Proficient in products, services and routine transactions in order to educate Customers on Bank products and services or refer them to the appropriate team member while ensuring a positive Customer experience. Establishes and nurtures Customer relationships by displaying product knowledge, actively listening to Customer needs, and offering solutions or partner referrals. Makes product recommendations based on Customer needs and highlights features and benefits that support Customers through life events and help save time and money. Uses Customer relationship management tools to identify Customer solutions and lead-focused outbound sales activities. Independently resolves customer issues and escalates when necessary. Builds working relationships with customers and explains detailed information as needed. Participates in Customer outreach, servicing and advice activities to deliver on the unexpectedly human promise. Engages in conversations about loan products and facilitates the application intake. Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). Education & Experience
HS Diploma or GED 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, military experience, etc. Teller experience preferred. Must be able to complete teller training upon hire to take customer transactions Demonstrated ability to engage in customer conversations while educating them on products and services Excellent communication skills with ability to be concise, clear and consistent Demonstrated ability to schedule and prioritize work; work independently and within deadlines Proficient in Microsoft Office Notary License (Preferred) Pay & Location
Hours: 40 per week. Pay Details: $22.50 - $29.00 USD. Work Location: Deland, Florida, United States of America. Additional Role Details
Line Of Business: Personal & Commercial Banking OCC Language: Includes requirements related to Loan Originator and Mortgage Licensing (NMLS); eligibility for employment with a covered financial institution; results on background and credit checks as required by regulatory standards. Physical Requirements: See below for an indicative breakdown of activities (sedentary to frequent tasks) Physical Requirements
Never to Continuous tasks listed (e.g., sitting, concentration, reading/writing, etc.) EEO & Accommodation
TD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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The Retail Banker I is a customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Responsibilities
Proficient in products, services and routine transactions in order to educate Customers on Bank products and services or refer them to the appropriate team member while ensuring a positive Customer experience. Establishes and nurtures Customer relationships by displaying product knowledge, actively listening to Customer needs, and offering solutions or partner referrals. Makes product recommendations based on Customer needs and highlights features and benefits that support Customers through life events and help save time and money. Uses Customer relationship management tools to identify Customer solutions and lead-focused outbound sales activities. Independently resolves customer issues and escalates when necessary. Builds working relationships with customers and explains detailed information as needed. Participates in Customer outreach, servicing and advice activities to deliver on the unexpectedly human promise. Engages in conversations about loan products and facilitates the application intake. Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). Education & Experience
HS Diploma or GED 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, military experience, etc. Teller experience preferred. Must be able to complete teller training upon hire to take customer transactions Demonstrated ability to engage in customer conversations while educating them on products and services Excellent communication skills with ability to be concise, clear and consistent Demonstrated ability to schedule and prioritize work; work independently and within deadlines Proficient in Microsoft Office Notary License (Preferred) Pay & Location
Hours: 40 per week. Pay Details: $22.50 - $29.00 USD. Work Location: Deland, Florida, United States of America. Additional Role Details
Line Of Business: Personal & Commercial Banking OCC Language: Includes requirements related to Loan Originator and Mortgage Licensing (NMLS); eligibility for employment with a covered financial institution; results on background and credit checks as required by regulatory standards. Physical Requirements: See below for an indicative breakdown of activities (sedentary to frequent tasks) Physical Requirements
Never to Continuous tasks listed (e.g., sitting, concentration, reading/writing, etc.) EEO & Accommodation
TD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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