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Executive Director – Product Leader Payments Platform

JPMorgan Chase & Co., New York, New York, us, 10261

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Do you love improving the lives of millions of customers and building innovative products on the latest tech stack? Join us in the Card and Connected Commerce organization, where talented product leaders are transforming buying and selling experiences and promoting growth in digital payments.

As an Executive Director of Product and leader in the Card and Connected Commerce organization, you will conceptualize the next generation of payment platforms, promote innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.

Job responsibilities

Define the vision and strategy for the product line

Conceptualize and create platforms and products from 0-1, including driving build and scale

Hire and lead a team of product managers; foster an environment of motivation and collaboration

Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance

Partner closely with Technology, Design, and Analytics teams to lead product development efforts

Define features and communicate requirements to engineering in clearly written documentation

Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed

Manage product backlog, production support, issue & defect resolution and prioritization

Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers

Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills

10+ years of experience in financial services and product management

Experience in online payments, money movement and partner management

Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functionsPassion for understanding customer needs and demonstrated ability to build scalable platforms

Ability to think strategically while still being comfortable diving into the details required to ensure successful execution

Outstanding verbal and written communication

Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

Proven track record of managing risk and controls

Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities and skills

Candidates with Fintech background or payment platform experience shall be preferred

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