Education Level4 Year Degree## DescriptionDean’s Professional Services is seeking a high-impact **Staffing Director** to lead and elevate our staffing operations. This role is responsible for leadership, service delivery, recruiting performance, operational efficiency, and revenue support across our staffing lines of business.This is a leadership role for someone who can **run the department**, build structure, drive urgency, and ensure our staffing operation delivers excellence—every day.**Key Responsibilities****Leadership & Team Management*** Lead, coach, and performance-manage staffing team members (recruiters, staffing coordinators, support staff)* Establish accountability through KPI scorecards, 1:1s, huddles, training reinforcement, and performance documentation* Support staffing team hiring, onboarding, training, and retention* Create a culture of ownership, professionalism, urgency, and service**Staffing Operations & Service Delivery*** Ensure job orders are worked with urgency, precision, and consistency* Improve submission quality, time-to-fill, interview scheduling, onboarding readiness, and retention* Partner with Credentialing/Compliance to ensure candidates are cleared and assignment-ready**Client Partnership*** Strengthen key client relationships through proactive communication and service delivery standards* Manage escalations and resolve issues quickly to protect relationships and revenue**Revenue & Performance Accountability*** Drive team performance that increases fills, retention, and margin* Monitor and report performance trends, risks, and wins to EMT**Benefits + Perks**Dean’s Professional Services offers a supportive, service-driven culture where accountability and excellence are valued.**Benefits and perks may include:*** Competitive salary (commensurate with experience)* Medical, dental, and vision insurance options* Paid Time Off (PTO)* Paid holidays* Professional development and leadership growth opportunities* Collaborative leadership environment with direct EMT partnership* Established organization with strong reputation and growth strategy* Mission-driven culture focused on service, integrity, and continuous improvement## Qualifications**Required Qualifications*** **5–7+ years** progressive leadership experience in staffing operations* Proven success **managing a team of 15–20 employees*** Strong performance management and coaching skills* KPI-driven leadership style (service + results)* Strong communication and client partnership skills* Must be local to Houston**Preferred Qualifications*** Healthcare staffing operations experience a plus* Multi-state staffing operations experience a plus* ATS/Staffing systems experience (Bullhorn preferred)
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