Sr. Decisioning Manager for Strategic Sales (Remote)
Jobgether, Nashville, Tennessee, United States
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Decisioning Manager - REMOTE. In this pivotal client-facing role, you will ensure the ongoing performance and value of decisioning and software platforms for strategic clients. Collaborating with various teams, you will address client needs and contribute to long-term partnerships, while positioning our partner as a trusted advisor in decision‑making processes. Your efforts will directly impact both client satisfaction and business outcomes, making you integral to the company's success.
Accountabilities
Be the primary decisioning and software point of contact for assigned strategic clients
Lead regular client technical and decisioning reviews focused on platform performance and business outcomes
Build trusted relationships across multiple levels of the client organization
Oversee decisioning platform implementations and post‑production support
Manage client communications, root cause analyses, and periodic service level agreement reviews
Lead model governance activities, including documentation and updates
Facilitate client training for decisioning and fraud solutions
Requirements
7+ years experience managing enterprise decisioning or analytics solutions in a client‑facing role
Experience with decisioning platforms and data‑driven models
Strong background in managing client environments and cross‑functional teams
Capable of leading client escalations and service management activities
Experience protecting core revenue and supporting solution expansion
Excellent balance of strategic planning and hands‑on execution skills
Proven experience in leadership development and influence
Benefits
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Fully remote environment
Flexible time off including volunteer time off, vacation, sick, and 12 paid holidays
Support for diversity, equity, and inclusion initiatives
Recognition for work‑life balance and wellness programs
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Accountabilities
Be the primary decisioning and software point of contact for assigned strategic clients
Lead regular client technical and decisioning reviews focused on platform performance and business outcomes
Build trusted relationships across multiple levels of the client organization
Oversee decisioning platform implementations and post‑production support
Manage client communications, root cause analyses, and periodic service level agreement reviews
Lead model governance activities, including documentation and updates
Facilitate client training for decisioning and fraud solutions
Requirements
7+ years experience managing enterprise decisioning or analytics solutions in a client‑facing role
Experience with decisioning platforms and data‑driven models
Strong background in managing client environments and cross‑functional teams
Capable of leading client escalations and service management activities
Experience protecting core revenue and supporting solution expansion
Excellent balance of strategic planning and hands‑on execution skills
Proven experience in leadership development and influence
Benefits
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Fully remote environment
Flexible time off including volunteer time off, vacation, sick, and 12 paid holidays
Support for diversity, equity, and inclusion initiatives
Recognition for work‑life balance and wellness programs
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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