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Senior Broker Account Manager

Jonus Group, Topeka, Kansas, United States

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Broker Account Manager

Job Summary Seeking a highly motivated and detail-oriented Broker Account Manager to join a team. This role is pivotal in managing a high-volume book of business, providing exceptional service to clients, and ensuring seamless operations in the areas of life, health, and dental benefits. The ideal candidate will have a strong understanding of RFPs, self-funded medical plans, and ancillary benefits, as well as the ability to pivot quickly and solve problems effectively. This is a full-time, in-office position with the potential for hybrid work after training.

Compensation Package

Salary Range : $80,000 - $120,000 annually + commission opportunities

Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

Serve as the primary point of contact for clients, providing exceptional service and support.

Manage a high-volume book of business, including large group life accounts.

Handle service work such as change requests for carriers, claims/billing issues, enrollments, and new applications.

Conduct open enrollment meetings and explain benefits to clients as needed.

Assist with quoting new and renewal business.

Address client needs promptly and effectively, ensuring satisfaction and retention.

Utilize software tools such as Imageright, Benefitpoint, Ease Navigator, and Excel to manage accounts and streamline processes.

Collaborate with internal teams to ensure smooth operations and client satisfaction.

Qualifications/Requirements

Experience : Minimum of 3 years of experience in a similar role is preferred, but candidates with less experience will be considered.

Licenses/Designations : Life & Health (L&H) license preferred but not required. Training will be provided if needed.

Technical Skills : Proficiency in Excel and familiarity with Imageright, Benefitpoint, and Ease Navigator.

Knowledge : Basic understanding of RFPs, self-funded medical plans, and ancillary benefits.

Soft Skills : Strong attention to detail, ability to pivot quickly, excellent problem-solving skills, and a proactive attitude.

Work Ethic : Willingness to go above and beyond, staying until the job is done.

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