Overview
Posted Wednesday, January 7, 2026 at 5:00 a.m. ACV is a technology company with a people-first mindset and a culture of growth and autonomy. ACV offers competitive compensation packages and learning and development opportunities to help you advance in your career. We hire people who share our passion, bring innovative ideas, and enjoy a collaborative atmosphere. ACV Auctions Inc. (ACV) has built a trusted, data-driven marketplace for sourcing, selling and managing used vehicles with transparency and comprehensive insights. Our network includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within Marketplace Products, as well as True360 and Data Services. At ACV we focus on the health, physical, financial, social and emotional wellness of our teammates and offer benefits to support this.
Responsibilities
Actively and consistently support all efforts to simplify and enhance the customer experience. Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts, and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help the sales team up-sell or cross-sell services and products. Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships. Travel to and from dealerships and homes to inspect and write condition reports, and list vehicles to sell on the auction platform. Take multiple photos of vehicles and damages, match them to the vehicle, and upload to the image server using the company-issued smartphone. List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers to utilize ACV Auctions digital platform. Perform additional duties as assigned.
Qualifications
1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background. Ability to read, write, speak and understand English. Ability to work outside in the elements for extended periods. Problem-solving aptitude and resourcefulness with innovative approaches. Ability to work independently with minimal supervision while collaborating in a team. Excellent communication to understand customer needs and expectations. Valid driver’s license and a valid, registered and insured motor vehicle. Knowledge of system capabilities, relevant software packages, and web-based applications. Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting. Ability to drive a vehicle with both manual and automatic transmission. Vision abilities required to identify small defects around and underneath vehicles.
Compensation and Additional Information
Compensation: Start rate beginning at $18.25 per hour. This position is eligible for additional compensation under ACV’s incentive compensation plan. Final compensation will depend on relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position.
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We are an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.
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Posted Wednesday, January 7, 2026 at 5:00 a.m. ACV is a technology company with a people-first mindset and a culture of growth and autonomy. ACV offers competitive compensation packages and learning and development opportunities to help you advance in your career. We hire people who share our passion, bring innovative ideas, and enjoy a collaborative atmosphere. ACV Auctions Inc. (ACV) has built a trusted, data-driven marketplace for sourcing, selling and managing used vehicles with transparency and comprehensive insights. Our network includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within Marketplace Products, as well as True360 and Data Services. At ACV we focus on the health, physical, financial, social and emotional wellness of our teammates and offer benefits to support this.
Responsibilities
Actively and consistently support all efforts to simplify and enhance the customer experience. Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts, and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help the sales team up-sell or cross-sell services and products. Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships. Travel to and from dealerships and homes to inspect and write condition reports, and list vehicles to sell on the auction platform. Take multiple photos of vehicles and damages, match them to the vehicle, and upload to the image server using the company-issued smartphone. List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers to utilize ACV Auctions digital platform. Perform additional duties as assigned.
Qualifications
1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background. Ability to read, write, speak and understand English. Ability to work outside in the elements for extended periods. Problem-solving aptitude and resourcefulness with innovative approaches. Ability to work independently with minimal supervision while collaborating in a team. Excellent communication to understand customer needs and expectations. Valid driver’s license and a valid, registered and insured motor vehicle. Knowledge of system capabilities, relevant software packages, and web-based applications. Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting. Ability to drive a vehicle with both manual and automatic transmission. Vision abilities required to identify small defects around and underneath vehicles.
Compensation and Additional Information
Compensation: Start rate beginning at $18.25 per hour. This position is eligible for additional compensation under ACV’s incentive compensation plan. Final compensation will depend on relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position.
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We are an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.
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