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Head of Community & Advocacy (SaaS / Online Communities)

Rechat Inc., WorkFromHome

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Rechat is an innovative technology platform built exclusively for real estate professionals. Our all-in-one software streamlines the entire buying and selling process by unifying every stage into a single system that engages agents, drives brand consistency, and increases efficiency.

At Rechat, we believe technology is only part of the story - community is the multiplier.

Remote (Work may be performed anywhere in the United States)

We believe community is not a “nice to have.”
It is a growth engine.
A moat.
A force multiplier across product, brand, and revenue.

We’re looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long‑term loyalty.

This is a senior, high‑impact role.
You will own community strategy end‑to‑end and sit at the center of our growth.

What You’ll Own

  • Define and lead the company‑wide community strateg
  • Design programs that turn users into advocates, ambassadors, and champions
  • Build and operate advisory councils (agents, team leaders, brokers, operators
  • Create scalable engagement loops across digital and in‑person touchpoints
  • Launch and grow referral, ambassador, and peer‑to‑peer programs
  • Develop rituals, events, and moments that create belonging and momentum
  • Partner closely with Product, Marketing, Sales, and Customer Success
  • Represent the company publicly in community‑facing forums and events
  • Translate community insights into product and go‑to‑market decision
  • Measure and optimize community health, engagement, and impact

What “great” looks like in this role

  • Members show up without being asked
  • Conversations happen without prompts
  • Leaders self‑organize
  • Referrals happen naturally
  • Feedback flows continuously into product
  • The community becomes a reason people choose us — and stay

What You Bring

  • 10+ years building and scaling communities at high‑growth startups or platforms
  • Proven experience taking a community from early days to meaningful scale
  • Track record of creating highly engaged, loyal, and self‑sustaining communities
  • Experience running advisory groups, ambassador programs, and referrals
  • Strong operator who can turn ideas into repeatable systems
  • Exceptional storyteller — written, verbal, and on stage
  • Deep empathy for customers and an instinct for what creates belonging
  • Comfortable working cross‑functionally at the executive level
  • Data‑informed, but human‑first
  • Real estate experience is a plus ‑ not a requirement
  • Elite community builders can learn the domain

Why you’ll want this role

  • You’ll own one of the most important growth levers in the company
  • You’ll have executive visibility and influence
  • You’ll build something category‑defining
  • You’ll have the freedom to design, experiment, and lead
  • You’ll work with a product and leadership team that truly believes in community

If you’re reading this and thinking:

  • “I’ve built communities people fight to be part of”
  • “I know how to turn users into advocates”
  • “I see community as strategy, not tactics”

We want to talk.

Why You’ll Love Working Here

  • Competitive compensation
  • Fully remote with flexible work/life balance
  • A diverse, inclusive, and highly collaborative culture
  • Meaningful work with a product used by real professionals every day
  • Paid Time Off

We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.

FLSA Status: Full‑Time | Salaried | Exempt

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