Direct oversight and training of all Patient Access and Business Office staff. Prepares activities report for guidance to CFO to include: billing production and accuracy; point of service collections; collection agency production; accounts receivable analysis; accuracy of admissions; departmental issues; monthly progress and departmental goals. Continually improves processes in areas of Patient Financial Services to include billing, collections, and registration in both ER and main hospital. Makes recommendations to peer directors for improving processes related to the revenue cycle; supports recommendations with validated data and information. Ensures compliance with CMS billing regulations, HIPAA, insurance payor contracts, and other regulatory bodies.
Requirements
- Bachelor's degree from a four-year college or university and a minimum of two years supervisory experience in a similar position; or minimum five years experience in hospital business office management. Preference for CAH experience.
- Training, education, and/or experience in billing, collections, registration, and customer service.
- Attends continuing education courses related to the field of employment.
**Disclaimer: The duties and responsibilities described above are not exhaustive, and additional tasks may be assigned as needed; the scope of the job may change based on business demands. Click “View Application” below for more details on this specific job.
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