Director Insurance Management
Sacred Heart University, Rockford, Illinois, United States, 61103
and the job listing Expires on February 6, 2026
417 Ware Ave, Rockford, Illinois, 61107-6413, United States of America
No Brag, Just Fact!
Over the last decade, we set out to be the world’s greatest dialysis company, and over the next decade, we’re poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you’re joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
The Role: We are seeking an ambitious, experienced Director of the Insurance Management Team (IMT) to lead operational oversight and strategy for a segment of DaVita’s Insurance Management Team and related activities. Part of DaVita’s broader Patient Support and Insurance function, IMT strives to empower patients with knowledge and tools to make well-informed insurance decisions. IMT’s insurance educators work directly with patients to solve insurance challenges, understand financial and healthcare implications of insurance decisions, and navigate government, non-profit, and private resources. This teammate-facilitated patient education is complemented though a varied, multi-channel patient engagement strategy, including digital, direct mail, and telehealth campaigns.
This may be considered as a remote role.
Join the Insurance Management Team, where you can:
Be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leaders
Ramp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into the dynamics of patient insurance support and revenue operations
Partner with Field Operations leaders to identify and act upon opportunities to help patients reduce insurance lapses and uninsured rates
Tackle the toughest problems Insurance Management & Revenue Operations faces and directly inform our vision for future success in partnership with our executive leaders
Develop goals and strategies that will guide us through upcoming industry changes
Define and chart your path into the business and be part of the next generation of leaders at DaVita
Responsibilities include, but are not limited to: Operational Excellence:
Accountability to driving patient insurance retention and reducing rates of uninsured
Challenge status quo operations to identify and implement transformative change
Identify and influence strategic business relationships, internally and externally
Develop and implement strategic planning initiatives that maximize insurance retention
Establish short and long-term goals for teams based on key performance metrics
Oversee processes to ensure effectiveness and identify improvements, enhancements
Identify areas of improvement and create plans to resolve when performance does not meet stated goals
Strategy / Problem Solving:
Ability to break down complex problems into digestible pieces and develop a robust approach to solve
Identify and create solutions to address common patient insurance challenges and education needs
Develop and understand the associated systems and support departments that directly impact patient insurance & support
Exceptional analytical and quantitative problem-solving skills
Synthesize numerous analyses, translate into specific actions, and gain buy-in to execute new action across IMT and the Field Operations lanes that you’ll support directly
Maintain a current and thorough knowledge of related healthcare revenue operations issues and trends
Leadership / Creating a Special Place:
Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita’s Mission and Core Values
Lead a large, diverse, and dispersed team
Build new and lasting partnerships with multiple Field Operation Divisional Vice Presidents and Senior Vice Presidents to build insurance support plans in their markets
Thrive in a company that will challenge you to “Get the Right Stuff Done” and reward you with incentives the right way – top performers earn more.
Build relationships within the revenue cycle organization and across diverse departments
Lead a growing, socially responsible business that strives to be the role model for American Healthcare
Executive Communication:
Responsible for synthesizing numerous sources of data and critical analysis and translating into specific actions
Prepares and communicate insights, key milestones, recommendations, and summaries from analysis to executive leaders
Prepares executive-level presentations to share with Revenue Operations and Field Operations leadership
Collaborate closely with senior leaders and frontline teammates across teams focused on field operations, insurance support, and patient engagement
Minimum Qualifications:
Minimum of five (5) years of related experience required
Experience implementing complex processes that span across multiple geographies
Experience with strategic planning and implementation of large, complex new initiatives
Ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment
Overnight travel 3-4 times a year for meetings
Here is what you can expect when you join our Village:
A “community first, company second” culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $115,000.00 – $183,000.00 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour
Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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417 Ware Ave, Rockford, Illinois, 61107-6413, United States of America
No Brag, Just Fact!
Over the last decade, we set out to be the world’s greatest dialysis company, and over the next decade, we’re poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you’re joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
The Role: We are seeking an ambitious, experienced Director of the Insurance Management Team (IMT) to lead operational oversight and strategy for a segment of DaVita’s Insurance Management Team and related activities. Part of DaVita’s broader Patient Support and Insurance function, IMT strives to empower patients with knowledge and tools to make well-informed insurance decisions. IMT’s insurance educators work directly with patients to solve insurance challenges, understand financial and healthcare implications of insurance decisions, and navigate government, non-profit, and private resources. This teammate-facilitated patient education is complemented though a varied, multi-channel patient engagement strategy, including digital, direct mail, and telehealth campaigns.
This may be considered as a remote role.
Join the Insurance Management Team, where you can:
Be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leaders
Ramp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into the dynamics of patient insurance support and revenue operations
Partner with Field Operations leaders to identify and act upon opportunities to help patients reduce insurance lapses and uninsured rates
Tackle the toughest problems Insurance Management & Revenue Operations faces and directly inform our vision for future success in partnership with our executive leaders
Develop goals and strategies that will guide us through upcoming industry changes
Define and chart your path into the business and be part of the next generation of leaders at DaVita
Responsibilities include, but are not limited to: Operational Excellence:
Accountability to driving patient insurance retention and reducing rates of uninsured
Challenge status quo operations to identify and implement transformative change
Identify and influence strategic business relationships, internally and externally
Develop and implement strategic planning initiatives that maximize insurance retention
Establish short and long-term goals for teams based on key performance metrics
Oversee processes to ensure effectiveness and identify improvements, enhancements
Identify areas of improvement and create plans to resolve when performance does not meet stated goals
Strategy / Problem Solving:
Ability to break down complex problems into digestible pieces and develop a robust approach to solve
Identify and create solutions to address common patient insurance challenges and education needs
Develop and understand the associated systems and support departments that directly impact patient insurance & support
Exceptional analytical and quantitative problem-solving skills
Synthesize numerous analyses, translate into specific actions, and gain buy-in to execute new action across IMT and the Field Operations lanes that you’ll support directly
Maintain a current and thorough knowledge of related healthcare revenue operations issues and trends
Leadership / Creating a Special Place:
Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita’s Mission and Core Values
Lead a large, diverse, and dispersed team
Build new and lasting partnerships with multiple Field Operation Divisional Vice Presidents and Senior Vice Presidents to build insurance support plans in their markets
Thrive in a company that will challenge you to “Get the Right Stuff Done” and reward you with incentives the right way – top performers earn more.
Build relationships within the revenue cycle organization and across diverse departments
Lead a growing, socially responsible business that strives to be the role model for American Healthcare
Executive Communication:
Responsible for synthesizing numerous sources of data and critical analysis and translating into specific actions
Prepares and communicate insights, key milestones, recommendations, and summaries from analysis to executive leaders
Prepares executive-level presentations to share with Revenue Operations and Field Operations leadership
Collaborate closely with senior leaders and frontline teammates across teams focused on field operations, insurance support, and patient engagement
Minimum Qualifications:
Minimum of five (5) years of related experience required
Experience implementing complex processes that span across multiple geographies
Experience with strategic planning and implementation of large, complex new initiatives
Ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment
Overnight travel 3-4 times a year for meetings
Here is what you can expect when you join our Village:
A “community first, company second” culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $115,000.00 – $183,000.00 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour
Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
#J-18808-Ljbffr