Overview
Beacon is now hiring for a full-time Property Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us! This position serves Meramec Place and Sylvan Springs Apartments in Valley Park and St. Louis, Missouri (92 total units, both LIHTC and project-based Section 8). We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment. Responsibilities
Resident Relations and Communication : Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests Actively listen to residents to understand their needs and perspectives — we’re looking for someone who can provide genuine concern and clear communication Mediate and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism Maintain an open-door policy that encourages residents to communicate openly about their experiences Proactively check in with residents during challenging times, offering assistance when possible Operational Management : Oversee all day-to-day property operations, including rent collection, lease administration, and resident move-ins and move-outs to ensure high economic occupancy Address property maintenance and repair requests with urgency and care, coordinating with our maintenance staff and vendors and providing timely updates to residents Enforce property rules and lease agreements with a firm but fair and empathetic approach Financial and Legal Compliance : Handle financial management, including budgeting, financial reporting, and rent collection. This includes utilizing compassionate strategies for handling delinquent accounts, such as offering payment plans or providing referrals to financial assistance when appropriate/possible Make sure all property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing laws Ensure prospective residents meet eligibility requirements as determined by HUD/KHC. This includes verifying income and assets prior to move in and re-certifying annually. HUD/KHC regulations dictate the processing, time frames involved, file maintenance, and payment of rental subsidies Position Requirements
QUALIFICATIONS: We’re looking for someone with customer service skills and experience. Have experience in property management? Great! But we will also consider those with experience in related customer service fields Who is empathetic in nature and helpful. We want our managers to be able to actively listen and understand others' perspectives, building trust and positive relationships with diverse individuals With excellent verbal and written communication skills. We want to communicate with our residents and prospective residents in a clear and professional manner Who is a problem solver. Critical thinking is important, along with the ability to proactively address complex resident issues effectively Who’s resilient. Managing property requires the ability to remain patient and calm under pressure and handle difficult conversations with grace With excellent time management and organizational skills who can prioritize multiple tasks efficiently Who’s technically savvy. We use Onesite as our property management software along with the Microsoft Office Suite This position is currently accepting applications.
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Beacon is now hiring for a full-time Property Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us! This position serves Meramec Place and Sylvan Springs Apartments in Valley Park and St. Louis, Missouri (92 total units, both LIHTC and project-based Section 8). We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment. Responsibilities
Resident Relations and Communication : Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests Actively listen to residents to understand their needs and perspectives — we’re looking for someone who can provide genuine concern and clear communication Mediate and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism Maintain an open-door policy that encourages residents to communicate openly about their experiences Proactively check in with residents during challenging times, offering assistance when possible Operational Management : Oversee all day-to-day property operations, including rent collection, lease administration, and resident move-ins and move-outs to ensure high economic occupancy Address property maintenance and repair requests with urgency and care, coordinating with our maintenance staff and vendors and providing timely updates to residents Enforce property rules and lease agreements with a firm but fair and empathetic approach Financial and Legal Compliance : Handle financial management, including budgeting, financial reporting, and rent collection. This includes utilizing compassionate strategies for handling delinquent accounts, such as offering payment plans or providing referrals to financial assistance when appropriate/possible Make sure all property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing laws Ensure prospective residents meet eligibility requirements as determined by HUD/KHC. This includes verifying income and assets prior to move in and re-certifying annually. HUD/KHC regulations dictate the processing, time frames involved, file maintenance, and payment of rental subsidies Position Requirements
QUALIFICATIONS: We’re looking for someone with customer service skills and experience. Have experience in property management? Great! But we will also consider those with experience in related customer service fields Who is empathetic in nature and helpful. We want our managers to be able to actively listen and understand others' perspectives, building trust and positive relationships with diverse individuals With excellent verbal and written communication skills. We want to communicate with our residents and prospective residents in a clear and professional manner Who is a problem solver. Critical thinking is important, along with the ability to proactively address complex resident issues effectively Who’s resilient. Managing property requires the ability to remain patient and calm under pressure and handle difficult conversations with grace With excellent time management and organizational skills who can prioritize multiple tasks efficiently Who’s technically savvy. We use Onesite as our property management software along with the Microsoft Office Suite This position is currently accepting applications.
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