Customer Service Representative

American Family Insurance has been a reputable company for over 90 years, offering industry-leading service, exceptional claims experience, and products focused on building long-term relationships. We prioritize treating our policyholders fairly, with care and helpfulness, making interactions easy and convenient. Our culture values integrity, ethical standards, and trust-based relationships with our customers. Role Description

This is a full-time on-site role as a Customer Service Representative at American Family Insurance in Liberal, KS. The role involves handling customer inquiries, providing support, ensuring customer satisfaction, and delivering a top-notch customer experience on a daily basis. Must be P&C licensed at start time and retain life license 3 months after hire date. Qualifications

Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience expertise Strong communication and interpersonal skills Ability to handle challenging situations with empathy and professionalism Problem-solving and time management abilities Experience in the insurance industry is a plus High school diploma or equivalent required; Associate\'s or Bachelor\'s degree preferred

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