SENIOR INTERVIEWER / REFUSAL CONVERSION SPECIALIST
Iaw, Inc., Kansas City, Missouri, United States, 64101
All Jobs > SENIOR INTERVIEWER / REFUSAL CONVERSION SPECIALIST
SENIOR INTERVIEWER / REFUSAL CONVERSION SPECIALIST
Department of Labor Kansas City, MO
Description
Operating Hours:
6:00 AM – 7:00 PM (CT) Job Summary
Handles complex cases including refusals, non-response prompting, and advanced data reconciliation. Key Responsibilities
Conduct refusal conversion interviews Perform non-response prompting activities Maintain high documentation accuracy Required Qualifications
Prior interviewing or call center experience Strong persuasion and de-escalation skills
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6:00 AM – 7:00 PM (CT) Job Summary
Handles complex cases including refusals, non-response prompting, and advanced data reconciliation. Key Responsibilities
Conduct refusal conversion interviews Perform non-response prompting activities Maintain high documentation accuracy Required Qualifications
Prior interviewing or call center experience Strong persuasion and de-escalation skills
#J-18808-Ljbffr