SENIOR INTERVIEWER / REFUSAL CONVERSION SPECIALIST
Iaw, Inc., Atlanta, Georgia, United States, 30383
Overview
Senior Interviewer / Refusal Conversion Specialist – Department of Labor, Atlanta, GA
Location: Atlanta, GA 30303
Operating Hours:
6:00 AM – 7:00 PM (Eastern Time)
Job Summary: Handles complex cases including refusals, non-response prompting, and advanced data reconciliation.
Responsibilities
Conduct refusal conversion interviews
Perform non-response prompting activities
Maintain high documentation accuracy
Qualifications
Prior interviewing or call center experience
Strong persuasion and de-escalation skills
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Location: Atlanta, GA 30303
Operating Hours:
6:00 AM – 7:00 PM (Eastern Time)
Job Summary: Handles complex cases including refusals, non-response prompting, and advanced data reconciliation.
Responsibilities
Conduct refusal conversion interviews
Perform non-response prompting activities
Maintain high documentation accuracy
Qualifications
Prior interviewing or call center experience
Strong persuasion and de-escalation skills
#J-18808-Ljbffr