Overview
Get started Navan Travel is free* — no platform fees The Email Marketing Manager will own our email channel as both a growth driver and a creative engagement channel. You will set send strategy, manage the email calendar, and use data and deliverability best practices to improve performance and ensure the right messages reach the right audiences at the right time. You’ll also keep emails fresh, punchy, and relevant by evolving templates, formats, and content. You will sit on the Digital Demand Gen team and work closely with Marketing Ops, Campaign Managers, Creative, and the broader Marketing organization. In this role, you’ll combine hands-on Marketo execution and thoughtful database management with experimentation across segmentation, personalization, messaging, and email design to improve engagement, reduce fatigue, and maximize impact. This role is ideal for someone who enjoys combining analytical rigor with creative iteration, and wants to build email programs that are both effective and enjoyable to receive. What You’ll Do
Use email to drive pipeline and revenue Build and run nurture programs, drip campaigns, newsletters, email blasts, and campaign sends that support pipeline generation and sales goals Partner with Demand Gen and Sales to align targeting, timing, and messaging for lead conversion and opportunity creation Execute email programs in Marketo Build, QA, launch, and optimize emails, lists, and basic automation in Marketo Maintain scalable templates and workflows to improve speed and consistency Own email planning and send strategy Manage the email calendar and coordinate sends across teams to balance pipeline priorities, frequency, and audience experience Improve performance, deliverability, and engagement Monitor key metrics including deliverability, opens, clicks, unsubscribes, MQLs and opportunities, along with downstream conversion Test subject lines, timing, cadence, targeting, and content to improve results Support segmentation and database quality Partner with Marketing Ops to improve list quality, targeting, and database health Use engagement and behavioral data to refine who we send to and how often Expand creative execution Refresh templates, layouts, and formats to keep emails engaging and on-brand Experiment with new email types and creative approaches to reduce fatigue Track results and share insights Report on email and pipeline performance, and recommend improvements across strategy, creative, and targeting What We’re Looking For
5+ years of experience in email marketing, digital marketing, or demand gen Highly results-oriented, organized and analytical with a bias for action Hands-on Marketo experience building emails, lists, programs, and basic automation Strong grasp of email best practices, deliverability, segmentation, and performance optimization Data-driven and comfortable using insights to improve targeting, messaging, and results Knowledge of GDPR, CCPA, consent management, and tools like OneTrust Detail-oriented with strong QA and execution standards Organized, able to manage multiple campaigns and deadlines Self-starter, highly motivated, and proactive in a fast-moving environment Team player who collaborates well across Marketing, Ops, Creative, and Sales Interested in both the analytical and creative sides of email, from testing to template evolution Familiarity with Salesforce or similar CRM tools is a plus About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. Please review Navan's Candidate Privacy Notice here. Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".
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Get started Navan Travel is free* — no platform fees The Email Marketing Manager will own our email channel as both a growth driver and a creative engagement channel. You will set send strategy, manage the email calendar, and use data and deliverability best practices to improve performance and ensure the right messages reach the right audiences at the right time. You’ll also keep emails fresh, punchy, and relevant by evolving templates, formats, and content. You will sit on the Digital Demand Gen team and work closely with Marketing Ops, Campaign Managers, Creative, and the broader Marketing organization. In this role, you’ll combine hands-on Marketo execution and thoughtful database management with experimentation across segmentation, personalization, messaging, and email design to improve engagement, reduce fatigue, and maximize impact. This role is ideal for someone who enjoys combining analytical rigor with creative iteration, and wants to build email programs that are both effective and enjoyable to receive. What You’ll Do
Use email to drive pipeline and revenue Build and run nurture programs, drip campaigns, newsletters, email blasts, and campaign sends that support pipeline generation and sales goals Partner with Demand Gen and Sales to align targeting, timing, and messaging for lead conversion and opportunity creation Execute email programs in Marketo Build, QA, launch, and optimize emails, lists, and basic automation in Marketo Maintain scalable templates and workflows to improve speed and consistency Own email planning and send strategy Manage the email calendar and coordinate sends across teams to balance pipeline priorities, frequency, and audience experience Improve performance, deliverability, and engagement Monitor key metrics including deliverability, opens, clicks, unsubscribes, MQLs and opportunities, along with downstream conversion Test subject lines, timing, cadence, targeting, and content to improve results Support segmentation and database quality Partner with Marketing Ops to improve list quality, targeting, and database health Use engagement and behavioral data to refine who we send to and how often Expand creative execution Refresh templates, layouts, and formats to keep emails engaging and on-brand Experiment with new email types and creative approaches to reduce fatigue Track results and share insights Report on email and pipeline performance, and recommend improvements across strategy, creative, and targeting What We’re Looking For
5+ years of experience in email marketing, digital marketing, or demand gen Highly results-oriented, organized and analytical with a bias for action Hands-on Marketo experience building emails, lists, programs, and basic automation Strong grasp of email best practices, deliverability, segmentation, and performance optimization Data-driven and comfortable using insights to improve targeting, messaging, and results Knowledge of GDPR, CCPA, consent management, and tools like OneTrust Detail-oriented with strong QA and execution standards Organized, able to manage multiple campaigns and deadlines Self-starter, highly motivated, and proactive in a fast-moving environment Team player who collaborates well across Marketing, Ops, Creative, and Sales Interested in both the analytical and creative sides of email, from testing to template evolution Familiarity with Salesforce or similar CRM tools is a plus About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. Please review Navan's Candidate Privacy Notice here. Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".
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