Manager, Regional Airport Sales & Operations ( DTW Airport )
Frontier Airlines, Inc., Detroit, Michigan, United States, 48228
Manager, Regional Airport Sales & Operations ( DTW Airport )
Job Category:
Customer Service Requisition Number:
MANAG005341 Posted:
February 4, 2026 Location:
Detroit Metro Airport, DTW area (Detroit, MI) At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel-friendly and easy for our customers. We must be efficient with resources, innovative, and customer-focused, while upholding Rocky Mountain Hospitality. We offer a range of perks and benefits to team members, including flight benefits, discounts, flexible schedules, and a comprehensive Total Rewards program. We also support the HOPE League, Frontier Airlines’ non-profit organization. What Will You Be Doing? Based in a Frontier station with daily operations, the Regional Manager of Airport Sales & Operations is responsible for delivering outstanding and safe operational performance, customer service, and financial performance across Frontier airport locations. This role serves as the primary Frontier representative to airports and business partners for the stations in the region, oversees seasonal and new station openings, and reports to the Director with regular interaction with senior leadership. Essential Functions Safety – Promote safety through accountability, awareness and communication. Operational Performance – Ensure outstanding performance in assigned cities; collaborate cross-functionally to improve day-to-day operations and manage partner relationships. Customer Service – Deliver exceptional service and communicate the Low Fares Done Right value to partners and frontline teams. Fiscal Responsibility – Develop and manage multi-million-dollar budgets; seek cost reductions and contract improvements. Executive interaction – Interface with Frontier Officers and Directors; provide strategic input and regular progress reporting. Regulatory Compliance – Ensure compliance with FAA, TSA, DOT regulations and related authorities; manage international requirements where applicable. Vision andLeadership – Lead by example, foster open communication, and guide partners in daily operations. Availability – Be available 24/7 via phone, text, and email as needed. Data Analysis – Interpret and share performance reports across platforms to maintain transparency and targets. Business Partner Satisfaction – Ensure capable and professional leadership across cities; focus on safety, performance, service, and fiscal health. Appearance and Quality – Maintain high standards for partner facilities and equipment. Administration and QA – Manage contract requirements and ensure training, safety, financial, and operational goals are met. Technology – Support evaluation and implementation of technology with IT to improve station efficiency. Other Functions Collaborate with Customer Service Training Manager on curricula quality. Manage special projects and committees. Perform other duties as assigned by the Director, Stations. Fluency in Spanish required for predominantly Spanish-speaking or Latin American locations. Qualifications Bachelor's degree or equivalent experience 5+ years in a leadership role within passenger airlines Previous City Manager experience Knowledge, Skills and Abilities Strong initiative, communication, leadership, coaching, and station management knowledge; travel flexibility. Project management, budgeting, instructional and facilitation skills. Ability to mentor partners and ensure consistent customer service. Interpersonal, leadership, delegation, collaboration, critical thinking, and problem solving. Knowledge of FAA, TSA, DOT, ADA regulations and related entities. Travel Frequent (up to 75%) Equipment Operated Standard office equipment; typical office environment; outdoor work around heavy equipment in all weather. Physical Effort Position involves strenuous work; heavy lifting up to 100 pounds occasionally and up to 50 pounds frequently. Supervision Received Considerable latitude to establish methods and objectives; only final results are typically reviewed. Positions Supervised None Salary Range $84,280.00 - $105,350.00 Closing Date
2/15/2026, midnight MT Equal Employment Opportunity (EEO) statement and related disclosures retained per policy.
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Job Category:
Customer Service Requisition Number:
MANAG005341 Posted:
February 4, 2026 Location:
Detroit Metro Airport, DTW area (Detroit, MI) At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel-friendly and easy for our customers. We must be efficient with resources, innovative, and customer-focused, while upholding Rocky Mountain Hospitality. We offer a range of perks and benefits to team members, including flight benefits, discounts, flexible schedules, and a comprehensive Total Rewards program. We also support the HOPE League, Frontier Airlines’ non-profit organization. What Will You Be Doing? Based in a Frontier station with daily operations, the Regional Manager of Airport Sales & Operations is responsible for delivering outstanding and safe operational performance, customer service, and financial performance across Frontier airport locations. This role serves as the primary Frontier representative to airports and business partners for the stations in the region, oversees seasonal and new station openings, and reports to the Director with regular interaction with senior leadership. Essential Functions Safety – Promote safety through accountability, awareness and communication. Operational Performance – Ensure outstanding performance in assigned cities; collaborate cross-functionally to improve day-to-day operations and manage partner relationships. Customer Service – Deliver exceptional service and communicate the Low Fares Done Right value to partners and frontline teams. Fiscal Responsibility – Develop and manage multi-million-dollar budgets; seek cost reductions and contract improvements. Executive interaction – Interface with Frontier Officers and Directors; provide strategic input and regular progress reporting. Regulatory Compliance – Ensure compliance with FAA, TSA, DOT regulations and related authorities; manage international requirements where applicable. Vision andLeadership – Lead by example, foster open communication, and guide partners in daily operations. Availability – Be available 24/7 via phone, text, and email as needed. Data Analysis – Interpret and share performance reports across platforms to maintain transparency and targets. Business Partner Satisfaction – Ensure capable and professional leadership across cities; focus on safety, performance, service, and fiscal health. Appearance and Quality – Maintain high standards for partner facilities and equipment. Administration and QA – Manage contract requirements and ensure training, safety, financial, and operational goals are met. Technology – Support evaluation and implementation of technology with IT to improve station efficiency. Other Functions Collaborate with Customer Service Training Manager on curricula quality. Manage special projects and committees. Perform other duties as assigned by the Director, Stations. Fluency in Spanish required for predominantly Spanish-speaking or Latin American locations. Qualifications Bachelor's degree or equivalent experience 5+ years in a leadership role within passenger airlines Previous City Manager experience Knowledge, Skills and Abilities Strong initiative, communication, leadership, coaching, and station management knowledge; travel flexibility. Project management, budgeting, instructional and facilitation skills. Ability to mentor partners and ensure consistent customer service. Interpersonal, leadership, delegation, collaboration, critical thinking, and problem solving. Knowledge of FAA, TSA, DOT, ADA regulations and related entities. Travel Frequent (up to 75%) Equipment Operated Standard office equipment; typical office environment; outdoor work around heavy equipment in all weather. Physical Effort Position involves strenuous work; heavy lifting up to 100 pounds occasionally and up to 50 pounds frequently. Supervision Received Considerable latitude to establish methods and objectives; only final results are typically reviewed. Positions Supervised None Salary Range $84,280.00 - $105,350.00 Closing Date
2/15/2026, midnight MT Equal Employment Opportunity (EEO) statement and related disclosures retained per policy.
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