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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[509,519,531,541,550],{"_426":425,"_430":510,"_449":450,"_441":511,"_240":512,"_437":513,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":514,"_452":515,"_427":127,"_473":516,"_457":517,"_475":433,"_476":440,"_478":518,"_480":481,"_482":483},["D",1769565600000],"Hayward Industries","Hayward Industries Job Opportunity

We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to transform the experience of water with exceptional products and innovative technology. Our valuesCare, Respect, Lead, and Growguide us in everything we do. Join us and make a positive impact!\nHayward Industries (NYSE \"HAYW\") is the largest manufacturer of residential swimming pool equipment globally, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, we design, manufacture, and market a full line of residential and commercial pool and spa equipment. Our facilities are in North Carolina, Tennessee, Arizona, Rhode Island, Spain, and China, with distribution centers in France, Canada, and Arizona. The role is located in Mocksville, NC.\nWe're looking for a customer-focused individual who thrives in diverse and dynamic environments. As a primary point of contact for our Direct Buy customers, you'll ensure they receive exceptional service and support. You'll handle customer inquiries, manage orders, and collaborate with our Sales team to execute innovative programs and promotions. At Hayward, we believe in delivering exceptional products and outstanding service to transform the experience of water. Together, we're on a mission to inspire happiness and well-being through safe, smart, and sustainable solutions.\nResponsibilities

Engage with Customers: Be the trusted point of contact for Direct Buy customers through email, telephone, fax, and EDI.\nReview and verify orders for accuracy.\nEfficiently process orders, sample requests, vouchers, and credits.\nCommunicate clearly with customers about order changes, exceptions, and product availability.\nCollaborate Across Teams: Work closely with Sales, Marketing, and other departments to deliver seamless customer care.\nImplement Sales programs and promotions.\nProcess credits or replacement products as needed.\nKeep customer and Matrix pricing databases accurate and up-to-date.\nQualifications

What We're Looking For:\nAbility to adapt and thrive in a fast-paced, seasonal environment.\nExcellent communication skills, both verbal and written, with a focus on inclusivity and clarity.\nStrong problem-solving abilities and a proactive approach to conflict resolution.\nA deep commitment to delivering outstanding customer service to both internal and external stakeholders.\nExperience & Education:\n3+ years of experience in a B2B customer-facing role, preferably in a diverse and inclusive setting.\nFamiliarity with Salesforce and order management tools.\nExperience in finding balanced solutions that meet both company and customer needs.\nBS/BA Degree in a related discipline or equivalent experience.

","Hayward Industries Job Opportunity

We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to t...",["B","2320708406"],"Work at Hayward Industries","9 days ago","/jobs/2320708406-customer-service-representative","/jobs?keyword=Hayward+Industries",{"_426":425,"_430":520,"_449":450,"_441":521,"_240":522,"_437":523,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":524,"_422":525,"_452":526,"_427":127,"_473":527,"_457":528,"_475":433,"_476":524,"_478":529,"_480":530,"_482":483},["D",1770148800000],"Randstad USA","In this position, you’ll serve as a critical link between our customers and multiple internal departments, helping deliver exceptional service, timely communication, and a seamless experience from order to delivery. If you’re organized, proactive, and passionate about creating positive customer interactions, please review the role and responsibilities below.

Your Role and Responsibilities

Assists with working Customer Disputes on invoices

Issue Credits to customers as needed

Rebill invoices to customers as needed

Assure timely processing of customer orders each day (EDI, phone, fax, email)

Verify pricing, shipping address, and items numbers on each order

Verify each order with the customer the same method it was received

Answer phone calls and questions in professional manner to ensure the highest level of customer satisfaction

Assure timely processing of customer orders each day (fax and email)

Processing return requests and/or replacement shipments in a timely manner

Timely answering of questions or acknowledgement of issues

Effectively communicates and coordinates activities with multiple departments including our Finance, Marketing, both Sales Teams and various in-house teams

Distributes information as required by management.

Assists with Audit Support and Quality Requests

Completes all company training meeting required deadlines.

Performs administrative duties as needed

Follows all company SOPs

You're the right fit if you have the following

Effective Communication

Can work cross-functionally within teams

Minimum required Education:\nHow We Work Together\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

The pay range for this role is $20-23/hour.

For this project, you’ll be contracted via a Randstad company as a temporary worker/contractor and placed at our Client.

As a contractor, you'll enjoy cutting-edge challenges and unexpected experiences that make you a more in-demand professional.

Equal Opportunity Employer\nRandstad is an equal opportunities employer and does not discriminate against Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact kari.carapella@randstadsourceright.com

#J-18808-Ljbffr\n","In this position, you’ll serve as a critical link between our customers and multiple internal departments, helping deliver exceptional service, tim...","Colorado Springs, Colorado, United States, 80509",["B","2422890777"],"Work at Randstad USA","3 days ago","/jobs/2422890777-customer-service-representative","/jobs?keyword=Randstad+USA","/jobs?location=Colorado+Springs%2C+Colorado%2C+United+States%2C+80509",{"_426":425,"_430":532,"_449":450,"_441":533,"_240":534,"_437":535,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":536,"_452":537,"_427":127,"_473":538,"_457":539,"_475":433,"_476":440,"_478":540,"_480":481,"_482":483},["D",1769205600000],"Hayward Industries, Inc.","Overview

We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to transform the experience of water with exceptional products and innovative technology. Our values—Care, Respect, Lead, and Grow—guide us in everything we do. Join us and make a positive impact!\nHayward Industries (NYSE \"HAYW\") is the largest manufacturer of residential swimming pool equipment globally, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, we design, manufacture, and market a full line of residential and commercial pool and spa equipment. Our facilities are in North Carolina, Tennessee, Arizona, Rhode Island, Spain, and China, with distribution centers in France, Canada, and Arizona. The role is located in Mocksville, NC.\nWe’re looking for a customer-focused individual who thrives in diverse and dynamic environments. As a primary point of contact for our Direct Buy customers, you’ll ensure they receive exceptional service and support. You’ll handle customer inquiries, manage orders, and collaborate with our Sales team to execute innovative programs and promotions. At Hayward, we believe in delivering exceptional products and outstanding service to transform the experience of water. Together, we’re on a mission to inspire happiness and well-being through safe, smart, and sustainable solutions.\nResponsibilities

Engage with Customers: Be the trusted point of contact for Direct Buy customers through email, telephone, fax, and EDI.\nReview and verify orders for accuracy.\nEfficiently process orders, sample requests, vouchers, and credits.\nCommunicate clearly with customers about order changes, exceptions, and product availability.\nCollaborate Across Teams: Work closely with Sales, Marketing, and other departments to deliver seamless customer care.\nImplement Sales programs and promotions.\nProcess credits or replacement products as needed.\nKeep customer and Matrix pricing databases accurate and up-to-date.\nQualifications

What We’re Looking For:\nAbility to adapt and thrive in a fast-paced, seasonal environment.\nExcellent communication skills, both verbal and written, with a focus on inclusivity and clarity.\nStrong problem-solving abilities and a proactive approach to conflict resolution.\nA deep commitment to delivering outstanding customer service to both internal and external stakeholders.\nExperience & Education:\n3+ years of experience in a B2B customer-facing role, preferably in a diverse and inclusive setting.\nFamiliarity with Salesforce and order management tools.\nExperience in finding balanced solutions that meet both company and customer needs.\nBS/BA Degree in a related discipline or equivalent experience.

#J-18808-Ljbffr\n","Overview

We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to transform the experience of...",["B","2258125964"],"Work at Hayward Industries, Inc.","14 days ago","/jobs/2258125964-customer-service-representative","/jobs?keyword=Hayward+Industries%2C+Inc.",{"_426":425,"_430":542,"_449":450,"_441":543,"_240":544,"_437":545,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":546,"_452":547,"_427":127,"_473":538,"_457":548,"_475":433,"_476":440,"_478":549,"_480":481,"_482":483},["D",1769133600000],"Hayward Holdings, Inc.","We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to transform the experience of water with exceptional products and innovative technology. Our values—Care, Respect, Lead, and Grow—guide us in everything we do. Join us and make a positive impact!

Hayward Industries (NYSE \"HAYW\") is the largest manufacturer of residential swimming pool equipment globally, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, we design, manufacture, and market a full line of residential and commercial pool and spa equipment. Our facilities are in North Carolina, Tennessee, Arizona, Rhode Island, Spain, and China, with distribution centers in France, Canada, and Arizona. The role will be located in Mocksville, NC.

We’re looking for a customer-focused individual who thrives in diverse and dynamic environments. As a primary point of contact for our Direct Buy customers, you’ll ensure they receive exceptional service and support. You’ll handle customer inquiries, manage orders, and collaborate with our Sales team to execute innovative programs and promotions. At Hayward, we believe in delivering exceptional products and outstanding service to transform the experience of water. Together, we’re on a mission to inspire happiness and well-being through safe, smart, and sustainable solutions.

Responsibilities

Engage with Direct Buy customers through email, telephone, fax, and EDI.

Review and verify orders for accuracy.

Efficiently process orders, sample requests, vouchers, and credits.

Communicate clearly with customers about order changes, exceptions, and product availability.

Work closely with Sales, Marketing, and other departments to deliver seamless customer care.

Implement Sales programs and promotions.

Process credits or replacement products as needed.

Keep customer and Matrix pricing databases accurate and up-to-date.

Qualifications

Ability to adapt and thrive in a fast-paced, seasonal environment.

Excellent communication skills, both verbal and written, with a focus on inclusivity and clarity.

Strong problem-solving abilities and a proactive approach to conflict resolution.

A deep commitment to delivering outstanding customer service to both internal and external stakeholders.

Experience & Education

3+ years of experience in a B2B customer-facing role, preferably in a diverse and inclusive setting.

Familiarity with Salesforce and order management tools.

Experience in finding balanced solutions that meet both company and customer needs.

BS/BA Degree in a related discipline or equivalent experience.

#J-18808-Ljbffr\n","We inspire happiness and well-being through safe, smart, and sustainable solutions. Our mission is to transform the experience of water with except...",["B","2247004860"],"Work at Hayward Holdings, Inc.","/jobs/2247004860-customer-service-representative","/jobs?keyword=Hayward+Holdings%2C+Inc.",{"_426":425,"_430":551,"_449":450,"_441":552,"_240":553,"_437":554,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":555,"_422":556,"_452":557,"_427":127,"_473":558,"_457":559,"_475":433,"_476":555,"_478":560,"_480":561,"_482":483},["D",1770246000000],"Camco","Job Title: Customer Service Representative\nLocation: Greensboro, NC\nPosition Type: Customer Service\nReports to: Customer Service Manager\nOverview

The Customer Service Representative plays a key role in ensuring customer satisfaction by managing orders, processing returns, and supporting internal teams. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.\nResponsibilities

Accurately process customer orders via phone, email, fax, or EDI.\nEnsure correct product selection, pricing, and shipping methods.\nMaintain and update customer databases and portals.\nHandle returns, credit memos, and account analysis.\nProvide inside support to the outside sales team.\nResolve customer issues via phone, email, or in person.\nMonitor open orders to ensure timely delivery and compliance with customer specifications.\nDemonstrate agility and adaptability. Cross-trained in other CS functions to support team flexibility, ensure coverage, and serve as a backup when needed.\nAssist with onboarding new customers and maintaining relationships.\nQualifications

High school diploma or GED required; associate degree preferred.\nMinimum 3 years of customer service experience.\nProficiency in Microsoft Office (Excel, Word, PowerPoint, Access).\nStrong communication and negotiation skills.\nExperience with order fulfillment and account management.\nAbility to multitask and prioritize in a dynamic environment.\nCompensation and Benefits

We offer a wide range of career opportunities with excellent benefits. Above all, we are looking for passionate, talented, hard-working, nice people with great taste to help us build this brand we love.\nCompetitive salary\n401k with company match\nParticipation in company health (medical, dental) insurance plans. Supplemental insurance offered\nPromote work/life balance including paid time off and paid holidays\nWe do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.

#J-18808-Ljbffr\n","Job Title: Customer Service Representative\nLocation: Greensboro, NC\nPosition Type: Customer Service\nReports to: Customer Service Manager\nOverview