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Client Engagement Representative

Ignite Solutions Inc, Irvine, California, United States

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Join Ignite Solutions, a marketing firm based in Westminster, CA, that believes in creating brand visibility through consistent face-to-face outreach. As a Client Engagement Representative, you’ll be at the forefront of creating positive experiences for customers, supporting their needs and helping them get the most out of their services. The Client Engagement Representative will play a key role in building lasting client relationships while contributing to the growth and reputation of Ignite Solutions.

As a Client Engagement Representative, you’ll handle customer inquiries, guide clients through service updates and ensure each interaction is clear, helpful, and solution-oriented. Your ability to communicate confidently and empathetically will turn everyday support into meaningful experiences. The Client Engagement Representative will help customers feel heard, supported and empowered.

Why the Client Engagement Representative Role Matters See yourself as the bridge between Ignite Solutions and its business clients. Every Customer Success Agent interaction strengthens trust, builds loyalty and enhances the customer experience. By delivering friendly, effective support you’ll help customers feel valued and confident while reinforcing our reputation for excellence.