About Turn/River
Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value. The firm’s team of equal parts investors and operators provides hands‑on operational support and the flexible capital to systematically scale marketing, sales and customer success at its portfolio companies. Founded in 2012 and based in San Francisco, Turn/River has $5.6bn in committed capital and invests globally with a focus on North America and Europe.
About The Role
The Director of Office and Administration (reporting to the COO) will oversee and optimize the firm’s workplace and administrative operations, ensuring a professional, efficient, and high‑performing environment. This leader will be responsible for all office and infrastructure decisions—ranging from long‑term real estate planning and the build‑out of new office space, to the daily employee experience across our San Francisco HQ, international office, and flexible spaces. The role also includes leadership and development of the EA Manager, as well as stewardship of the firm’s knowledge base and key administrative systems. The ideal candidate is an experienced operational leader with a proven ability to create structure, streamline processes, and foster a culture of excellence and collaboration.
Key Responsibilities
- Oversee the firm’s physical office environment, ensuring a polished, professional, and functional space.
- Provide direct leadership to the Workplace Manager, EA Manager, and overall office team.
- Act as internal owner and strategic partner to the Construction Project Manager in the planning, design, and build‑out of new office space—delivering projects on time, within budget, and aligned with firm needs.
- Oversee all office and infrastructure decisions, from long‑term real estate planning to the daily employee experience across our San Francisco HQ, international office, and flexible spaces.
- Manage vendor relationships, office services, supplies, and facilities maintenance, ensuring compliance with health, safety, and security requirements.
- Lead office planning initiatives, including seating arrangements, design improvements, and space utilization strategies.
- Establish and refine best practices for supporting senior executives, ensuring consistency, efficiency, and high‑quality administrative support.
- Develop and implement administrative policies, systems, and workflows to increase operational efficiency, including standards for scheduling, travel, communications, and special projects.
- Partner with IT to plan and deliver firm‑wide technology and systems initiatives, ensuring clear communication, smooth adoption, and strong end‑user support.
- Manage administrative budgets and monitor spend across relevant categories.
- Support firm‑wide initiatives that enhance workplace culture, team engagement, and operational excellence.
Qualifications
- 10+ years of progressive experience in office management, administration, or operations, ideally within financial services, investment management, or the legal industry.
- Proven people leader with at least 6+ years managing and developing diverse, high‑performing teams; known for coaching, motivating, and retaining top talent.
- Strong organizational skills with proven ability to streamline processes and implement best practices.
- Experience overseeing office relocation, build‑out, and workplace infrastructure projects strongly preferred.
- Exceptional interpersonal and communication skills, with the ability to build trust across executives and staff.
- Demonstrated ability to balance strategic oversight with hands‑on execution.
- High degree of professionalism, discretion, and sound judgment.
- Bachelor’s Degree required.
Location
San Francisco, hybrid work model
Compensation
- The annual base salary range for this role is $270,000 – $280,000, taking into account numerous variable factors that are considered in making compensation decisions including but not limited to skill sets, experience, training, licensure, certifications, and organizational requirements.
- This role is eligible to participate in the Turn/River carry program and a discretionary bonus program.
Benefits and Perks
- An opportunity to make an impact across multiple high‑growth tech firms
- Competitive salary and discretionary bonus
- Medical, dental, and vision insurance covered 100% for employee & dependents
- Flexible vacation policy
- 401(k) matching
- Paid parental leave
- Commuter benefits
- Health and wellness benefits
- Household services benefits
- Home office benefits
- Annual home office equipment reimbursement
- Donation matching
- Work from home Monday & Friday
- Energetic work environment with snacks and weekly team lunches 3x per week, centrally located near multiple public transit lines
- A company that enjoys having fun: holiday parties, annual company offsite and retreat, annual summer "work from anywhere" month
Turn/River provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, natural hair styles, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under any applicable state, or federal leave act), domestic violence victim status, political affiliation, and any other characteristic or status protected by state or federal law.
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