Outside Parts Representative
Fyda Freightliner, Harrisville, Pennsylvania, United States, 16038
Outside Parts Representative
Acts as an external representative of Fyda Freightliner Barkeyville through the parts department with customers. This includes but not limited to: Solicit sales and maintain relationship of assigned customers through:
Physical visits Phone calls Email/text
Maintain positive customer experience by:
Handling warranty, return or core parts Sharing truck sales opportunity with sales department and by coordinate service issues with service department.
Prospect new parts sales opportunities and grow customer base. Record detailed and descriptive daily notes for each customer interaction, ensuring notes are specific and accurately reflect the conversation and next steps. Meet or exceed sales targets and objectives. Monitor competitor activities and market conditions. Stay updated on industry standards, regulations, and advancements. Ability to effectively recognize and identify customer pain points and provide effective solutions. Maintain current knowledge by completing all required training and professional development. Stay up to date on all dealer electronic systems. Attend training seminars Perform customer sales calls with vendors Support inside sales by:
Sharing customer information
Work closely with Parts Sales Manager as well as Delivery Drivers. Qualifications
Education and/or Work Experience Requirements: Minimum of 2 years of parts sales experience. A high school diploma or equivalent required with knowledge of truck/auto components. Excellent communication skills and must speak English. High school business math. Knowledge of and ability to work on a computer. General mechanical aptitude. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically: Must be able to walk, stand, kneel, crouch, reach and lift. Operate a Fyda vehicle in safe and responsible manner and in compliance with Fyda policies.
Acts as an external representative of Fyda Freightliner Barkeyville through the parts department with customers. This includes but not limited to: Solicit sales and maintain relationship of assigned customers through:
Physical visits Phone calls Email/text
Maintain positive customer experience by:
Handling warranty, return or core parts Sharing truck sales opportunity with sales department and by coordinate service issues with service department.
Prospect new parts sales opportunities and grow customer base. Record detailed and descriptive daily notes for each customer interaction, ensuring notes are specific and accurately reflect the conversation and next steps. Meet or exceed sales targets and objectives. Monitor competitor activities and market conditions. Stay updated on industry standards, regulations, and advancements. Ability to effectively recognize and identify customer pain points and provide effective solutions. Maintain current knowledge by completing all required training and professional development. Stay up to date on all dealer electronic systems. Attend training seminars Perform customer sales calls with vendors Support inside sales by:
Sharing customer information
Work closely with Parts Sales Manager as well as Delivery Drivers. Qualifications
Education and/or Work Experience Requirements: Minimum of 2 years of parts sales experience. A high school diploma or equivalent required with knowledge of truck/auto components. Excellent communication skills and must speak English. High school business math. Knowledge of and ability to work on a computer. General mechanical aptitude. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically: Must be able to walk, stand, kneel, crouch, reach and lift. Operate a Fyda vehicle in safe and responsible manner and in compliance with Fyda policies.