Strategic Account Manager (United States)
E2IP TECHNOLOGIES, Trenton, New Jersey, United States
Overview
E2IP Technologies is a global leader in Human Machine Interface (HMI) and Smart Surface solutions, transforming the surfaces we touch every day through advanced printed electronics and material science. From aerospace and medical devices to automotive and industrial applications, we partner with world-class OEMs to deliver innovative interface solutions that enhance user experience while reducing complexity, weight, and environmental impact. With over 40 years of expertise and a portfolio spanning In-Mold Electronics (IME), membrane switches, electromechanical systems, and Edge AI sensing platforms, E2IP is at the forefront of the next generation of smart surfaces. We design and manufacture cutting-edge hardware solutions for Human Machine Interfaces, Audio/Visual systems, and distributed computing infrastructure serving demanding markets including Aerospace, Defense, Medical, and Commercial sectors.
The Opportunity We're seeking a
Strategic Account Manager (SAM)
to own complex, multi-year sales cycles with key accounts in the electronics and engineering services sectors. Reporting to the VP of Sales, you'll drive revenue growth across Aerospace, Defense, Medical, and Commercial markets while influencing pricing negotiations, developing account expansion strategies, and fostering strong relationships with customers, internal stakeholders, and the C-Suite.
This is a high-impact, senior individual contributor role with Sales Director-adjacent influence. You'll be expected to make strategic account recommendations, defend pricing decisions, influence contract terms and bundling strategies, and represent your accounts to executive leadership and the Board. If you thrive in complex technical sales environments, have B2B electronics experience, and can navigate multi-stakeholder deals with data-backed conviction, we want to talk.
What You'll Do
Own end-to-end account strategy for assigned strategic accounts, driving revenue growth and customer satisfaction
Lead complex, multi-year sales cycles from prospecting through close and ongoing expansion
Identify and pursue account expansion opportunities aligned to E2IP's technology portfolio and strategic growth targets
Develop and execute strategic account plans that balance short-term revenue with long-term partnership health
Financial Ownership & Commercial Strategy
Influence revenue and profitability outcomes for your assigned account portfolio, with final decisions residing with executive leadership
Develop and defend pricing strategies while working closely with Finance, Operations, and Product teams
Lead contract negotiations and service bundling discussions to maximize value for both customer and E2IP
Monitor key financial metrics (margin, revenue, pipeline health) and course-correct as needed
Customer Technical Leadership
Build and maintain strong relationships with customer engineering and procurement teams across all market verticals
Bridge the gap between customer technical requirements and internal product/service capabilities
Present technical capabilities, roadmaps, and differentiation to customers with commercial and technical perspective
Drive technical collaboration between customer engineering teams and internal specialists
Executive Communication
Present account strategies, pipeline updates, and strategic recommendations to the C-Suite with clarity and impact
Communicate account progress, financial performance, and risk mitigation strategies to leadership
Influence decision-making at senior levels through data-driven analysis and compelling storytelling
Cross-Functional Collaboration
Partner with Engineering, Product, and Manufacturing teams to ensure customer requirements are understood and addressed
Work with Operations and Supply Chain to ensure delivery commitments are met
Collaborate with Marketing on account-based marketing initiatives and demand generation activities
Engage with Program Management to ensure on-time, on-budget delivery of customer commitments
What You Bring Required Experience
7+ years of complex B2B sales experience in electronics, engineering services, or related hardware industries
Proven track record closing multi-year, multi-stakeholder deals with demonstrated revenue impact
Experience with OEM or strategic account management with direct customer engagement at executive level
Demonstrated ability to build and maintain executive-level customer relationships
Willingness and ability to travel approximately 50% of the time for customer visits, supplier meetings, and industry events
Exceptional written and verbal communication skills; ability to synthesize complex technical and business information for diverse audiences
Strong technical literacy in electronics, controls systems, HMI, or adjacent domains
Strategic thinking with ability to balance short-term revenue against long-term account health
Data-driven decision making with ability to defend pricing and strategy recommendations
Comfort with ambiguity and complex negotiations—you frame solutions, not wait for perfect information
Polished presentation skills for both virtual (Teams) and in-person executive settings; professional business communication in all formal and informal contexts
Strong relationship building skills with ability to foster healthy team dynamics and collaborate effectively across the sales organization
Highly Preferred Qualifications
Experience selling into regulated industries (Aerospace, Defense, Medical) with understanding of associated compliance requirements
Bachelor's Degree in Engineering, Business, or related field
Prior experience in HMI, A/V, or electronic component sales
Familiarity with CRM systems (Salesforce preferred) and sales analytics tools
Industry knowledge of current trends and emerging technologies in electronics manufacturing
Bilingual (English/French) is an asset
This Role Is Not For You If
You're a transactional or quota-focused sales representative looking for short-cycle deals
You expect full P&L or final pricing authority (this is influence-based)
Your experience is exclusively in software sales without hardware exposure
You prefer single-deal closes rather than managing complex, multi-year account relationships
You're uncomfortable navigating technical customer requirements or pushing back on internal constraints
Revenue and Authority Model This role owns revenue and profitability outcomes for assigned strategic accounts, partnering closely with Finance on forecasting and pipeline management. Final pricing, contract terms, and account discontinuation decisions are made by the VP of Sales in conjunction with the C-Suite and executive leadership.
Account Management Authority While final decisions reside with executive leadership, this role has clear authority to:
Own and enforce customer engagement frameworks and account gates
Prioritize customer initiatives against internal capacity and technical constraints
Recommend service offerings, pricing models, and resource allocation
Influence contract terms, bundling decisions, and account expansion through data-backed analysis
Justify and defend account-level resource and pricing decisions
Drive technical collaboration between customer engineering teams and internal specialists
What We Offer
Commission/Bonus target: 20-30% performance-based, with significant upside potential through special incentives and variable compensation structures that can approach 100% of base salary for top performers
401(k) plan with company match
Paid vacation and holidays
Professional development and training opportunities
Direct exposure to executive leadership and Board-level decision making
Work Conditions
Travel: Approximately 50% of the time, including meetings at HQ office, customer visits, supplier site meetings, manufacturing facilities, and industry conferences
Work Environment: Fast-paced, collaborative, cross-functional organization with emphasis on customer success and execution
Schedule: Full-time, exempt position
Locations: Flexible placement in Northern New Jersey / NYC Area.
Because your well-being fuels our success, we embrace a flexible hybrid model that blends
connection and autonomy .
Enjoy an agile way of working that combines collaborative time in the office with remote work—supporting both performance and personal balance.
Here, we don’t choose between career growth and well-being: we invest in both.
Equal Opportunity Statement E2IP Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or any other legally protected characteristic. We welcome applications from all qualified candidates and will provide reasonable accommodations to applicants and employees with disabilities throughout the recruitment and employment process.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and all applicable Canadian provincial accessibility legislation, E2IP Technologies is committed to providing an accessible recruitment experience. If you require accommodation at any stage of the hiring process, please let us know.
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E2IP Technologies is a global leader in Human Machine Interface (HMI) and Smart Surface solutions, transforming the surfaces we touch every day through advanced printed electronics and material science. From aerospace and medical devices to automotive and industrial applications, we partner with world-class OEMs to deliver innovative interface solutions that enhance user experience while reducing complexity, weight, and environmental impact. With over 40 years of expertise and a portfolio spanning In-Mold Electronics (IME), membrane switches, electromechanical systems, and Edge AI sensing platforms, E2IP is at the forefront of the next generation of smart surfaces. We design and manufacture cutting-edge hardware solutions for Human Machine Interfaces, Audio/Visual systems, and distributed computing infrastructure serving demanding markets including Aerospace, Defense, Medical, and Commercial sectors.
The Opportunity We're seeking a
Strategic Account Manager (SAM)
to own complex, multi-year sales cycles with key accounts in the electronics and engineering services sectors. Reporting to the VP of Sales, you'll drive revenue growth across Aerospace, Defense, Medical, and Commercial markets while influencing pricing negotiations, developing account expansion strategies, and fostering strong relationships with customers, internal stakeholders, and the C-Suite.
This is a high-impact, senior individual contributor role with Sales Director-adjacent influence. You'll be expected to make strategic account recommendations, defend pricing decisions, influence contract terms and bundling strategies, and represent your accounts to executive leadership and the Board. If you thrive in complex technical sales environments, have B2B electronics experience, and can navigate multi-stakeholder deals with data-backed conviction, we want to talk.
What You'll Do
Own end-to-end account strategy for assigned strategic accounts, driving revenue growth and customer satisfaction
Lead complex, multi-year sales cycles from prospecting through close and ongoing expansion
Identify and pursue account expansion opportunities aligned to E2IP's technology portfolio and strategic growth targets
Develop and execute strategic account plans that balance short-term revenue with long-term partnership health
Financial Ownership & Commercial Strategy
Influence revenue and profitability outcomes for your assigned account portfolio, with final decisions residing with executive leadership
Develop and defend pricing strategies while working closely with Finance, Operations, and Product teams
Lead contract negotiations and service bundling discussions to maximize value for both customer and E2IP
Monitor key financial metrics (margin, revenue, pipeline health) and course-correct as needed
Customer Technical Leadership
Build and maintain strong relationships with customer engineering and procurement teams across all market verticals
Bridge the gap between customer technical requirements and internal product/service capabilities
Present technical capabilities, roadmaps, and differentiation to customers with commercial and technical perspective
Drive technical collaboration between customer engineering teams and internal specialists
Executive Communication
Present account strategies, pipeline updates, and strategic recommendations to the C-Suite with clarity and impact
Communicate account progress, financial performance, and risk mitigation strategies to leadership
Influence decision-making at senior levels through data-driven analysis and compelling storytelling
Cross-Functional Collaboration
Partner with Engineering, Product, and Manufacturing teams to ensure customer requirements are understood and addressed
Work with Operations and Supply Chain to ensure delivery commitments are met
Collaborate with Marketing on account-based marketing initiatives and demand generation activities
Engage with Program Management to ensure on-time, on-budget delivery of customer commitments
What You Bring Required Experience
7+ years of complex B2B sales experience in electronics, engineering services, or related hardware industries
Proven track record closing multi-year, multi-stakeholder deals with demonstrated revenue impact
Experience with OEM or strategic account management with direct customer engagement at executive level
Demonstrated ability to build and maintain executive-level customer relationships
Willingness and ability to travel approximately 50% of the time for customer visits, supplier meetings, and industry events
Exceptional written and verbal communication skills; ability to synthesize complex technical and business information for diverse audiences
Strong technical literacy in electronics, controls systems, HMI, or adjacent domains
Strategic thinking with ability to balance short-term revenue against long-term account health
Data-driven decision making with ability to defend pricing and strategy recommendations
Comfort with ambiguity and complex negotiations—you frame solutions, not wait for perfect information
Polished presentation skills for both virtual (Teams) and in-person executive settings; professional business communication in all formal and informal contexts
Strong relationship building skills with ability to foster healthy team dynamics and collaborate effectively across the sales organization
Highly Preferred Qualifications
Experience selling into regulated industries (Aerospace, Defense, Medical) with understanding of associated compliance requirements
Bachelor's Degree in Engineering, Business, or related field
Prior experience in HMI, A/V, or electronic component sales
Familiarity with CRM systems (Salesforce preferred) and sales analytics tools
Industry knowledge of current trends and emerging technologies in electronics manufacturing
Bilingual (English/French) is an asset
This Role Is Not For You If
You're a transactional or quota-focused sales representative looking for short-cycle deals
You expect full P&L or final pricing authority (this is influence-based)
Your experience is exclusively in software sales without hardware exposure
You prefer single-deal closes rather than managing complex, multi-year account relationships
You're uncomfortable navigating technical customer requirements or pushing back on internal constraints
Revenue and Authority Model This role owns revenue and profitability outcomes for assigned strategic accounts, partnering closely with Finance on forecasting and pipeline management. Final pricing, contract terms, and account discontinuation decisions are made by the VP of Sales in conjunction with the C-Suite and executive leadership.
Account Management Authority While final decisions reside with executive leadership, this role has clear authority to:
Own and enforce customer engagement frameworks and account gates
Prioritize customer initiatives against internal capacity and technical constraints
Recommend service offerings, pricing models, and resource allocation
Influence contract terms, bundling decisions, and account expansion through data-backed analysis
Justify and defend account-level resource and pricing decisions
Drive technical collaboration between customer engineering teams and internal specialists
What We Offer
Commission/Bonus target: 20-30% performance-based, with significant upside potential through special incentives and variable compensation structures that can approach 100% of base salary for top performers
401(k) plan with company match
Paid vacation and holidays
Professional development and training opportunities
Direct exposure to executive leadership and Board-level decision making
Work Conditions
Travel: Approximately 50% of the time, including meetings at HQ office, customer visits, supplier site meetings, manufacturing facilities, and industry conferences
Work Environment: Fast-paced, collaborative, cross-functional organization with emphasis on customer success and execution
Schedule: Full-time, exempt position
Locations: Flexible placement in Northern New Jersey / NYC Area.
Because your well-being fuels our success, we embrace a flexible hybrid model that blends
connection and autonomy .
Enjoy an agile way of working that combines collaborative time in the office with remote work—supporting both performance and personal balance.
Here, we don’t choose between career growth and well-being: we invest in both.
Equal Opportunity Statement E2IP Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or any other legally protected characteristic. We welcome applications from all qualified candidates and will provide reasonable accommodations to applicants and employees with disabilities throughout the recruitment and employment process.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and all applicable Canadian provincial accessibility legislation, E2IP Technologies is committed to providing an accessible recruitment experience. If you require accommodation at any stage of the hiring process, please let us know.
#J-18808-Ljbffr