Overview
Leasing Consultant – Album Benbrook Album Benbrook, Benbrook, Texas Apply Now Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Overview Job Responsibilities Success Profile Trending Benefits
Job Responsibilities
About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary
The Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The Sales Consultant upholds Greystar’s professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests.
Key Responsibilities Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Collects all pertinent information from prospective residents at move-in and records as appropriate.
Stays informed about and collaborates with teams on current market and competitor conditions that may impact occupancy, market rent, and sales results; develops and implements short- and long-term marketing plans and goals to sustain occupancy; follows policies related to concessions and programs to boost occupancy.
Designs and executes marketing activities and events to drive traffic to the property, including resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans.
Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture demographic information, and review data.
Ensures that show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units; communicates maintenance needs to the maintenance team; merchandises show unit and amenities; prepares the leasing office for daily activities.
Follows up with prospects and new residents within 24 hours to ensure satisfaction by email, notes, or calls; documents follow-up and leads during the sales process.
Supports lease renewal activities by preparing renewal letters and packages, engaging with renewing residents in advance of move-out dates, and ensuring renewal documents are signed on time, following the AA renewal playbook.
Responds quickly and courteously to resident and client/owner concerns; takes action to solve problems and communicate requests to appropriate individuals.
Demonstrates customer service by treating residents, prospects, guests with respect; acknowledges residents by name.
Attends community and networking events; aligns with local associations and outreach marketing efforts to drive traffic and generate referrals and new leads, ensuring AA outreach expectations are met.
Completes various financial, administrative, and other reports; performs other duties as assigned.
Assists Lifestyle Coordinator by attending and assisting with event setup as required.
Basic Knowledge & Qualifications High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1-3 years minimum of relevant experience in sales, marketing, internet and customer service with ability to resolve customer issues and complete financial records.
Ability to read, write, and communicate effectively; explain apartment features and answer questions.
Mathematical skills to process sales conversions.
Ability to apply sales skills such as generating leads, presenting, qualifying prospects, and closing.
Specialized Skills All licenses and/or certifications as required by state/local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management.
Proficiency in using the internet for marketing, advertising, and sales-related tasks.
Ability to adapt to specific markets and professionals to tailor the sales message.
Travel / Physical Demands Office environment with potential exposure to outside elements; temperatures, odors, and landscape conditions may vary.
Must be able to access all exterior and interior parts of the property and amenities.
Ability to lift and move up to 25 pounds, 50 pounds with assistance; stand for extended periods.
Local travel may be required for meetings or market research.
Flexible work schedule including evenings, weekends, and/or holidays.
Competencies Accountability
Action Oriented
Effective Communication
Customer Focus
Decision Quality
Interpersonal Savvy
Resilience
Resourcefulness
Situational Adaptability
Instills Trust
Additional Compensation
Many factors determine pay within the posted range, including business needs, experience, and location.
Corporate Positions: Eligible for quarterly/annual bonus based on performance.
Onsite Positions: Eligible for weekly/monthly/quarterly bonus programs.
Benefits
Robust benefits offered including medical, dental, vision, disability & life insurance; paid time off; onsite housing discounts; 401(k) with company match; parental leave and fertility benefits; Employee Assistance Program; and other plans. Benefits may vary by region.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request banking details or sensitive information during the interview process. Do not respond to suspicious requests and report them to AskHR@greystar.com.
Apply Now
Back to Navigation
Job Responsibilities
#J-18808-Ljbffr
Leasing Consultant – Album Benbrook Album Benbrook, Benbrook, Texas Apply Now Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Overview Job Responsibilities Success Profile Trending Benefits
Job Responsibilities
About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary
The Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The Sales Consultant upholds Greystar’s professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests.
Key Responsibilities Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Collects all pertinent information from prospective residents at move-in and records as appropriate.
Stays informed about and collaborates with teams on current market and competitor conditions that may impact occupancy, market rent, and sales results; develops and implements short- and long-term marketing plans and goals to sustain occupancy; follows policies related to concessions and programs to boost occupancy.
Designs and executes marketing activities and events to drive traffic to the property, including resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans.
Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture demographic information, and review data.
Ensures that show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units; communicates maintenance needs to the maintenance team; merchandises show unit and amenities; prepares the leasing office for daily activities.
Follows up with prospects and new residents within 24 hours to ensure satisfaction by email, notes, or calls; documents follow-up and leads during the sales process.
Supports lease renewal activities by preparing renewal letters and packages, engaging with renewing residents in advance of move-out dates, and ensuring renewal documents are signed on time, following the AA renewal playbook.
Responds quickly and courteously to resident and client/owner concerns; takes action to solve problems and communicate requests to appropriate individuals.
Demonstrates customer service by treating residents, prospects, guests with respect; acknowledges residents by name.
Attends community and networking events; aligns with local associations and outreach marketing efforts to drive traffic and generate referrals and new leads, ensuring AA outreach expectations are met.
Completes various financial, administrative, and other reports; performs other duties as assigned.
Assists Lifestyle Coordinator by attending and assisting with event setup as required.
Basic Knowledge & Qualifications High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1-3 years minimum of relevant experience in sales, marketing, internet and customer service with ability to resolve customer issues and complete financial records.
Ability to read, write, and communicate effectively; explain apartment features and answer questions.
Mathematical skills to process sales conversions.
Ability to apply sales skills such as generating leads, presenting, qualifying prospects, and closing.
Specialized Skills All licenses and/or certifications as required by state/local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management.
Proficiency in using the internet for marketing, advertising, and sales-related tasks.
Ability to adapt to specific markets and professionals to tailor the sales message.
Travel / Physical Demands Office environment with potential exposure to outside elements; temperatures, odors, and landscape conditions may vary.
Must be able to access all exterior and interior parts of the property and amenities.
Ability to lift and move up to 25 pounds, 50 pounds with assistance; stand for extended periods.
Local travel may be required for meetings or market research.
Flexible work schedule including evenings, weekends, and/or holidays.
Competencies Accountability
Action Oriented
Effective Communication
Customer Focus
Decision Quality
Interpersonal Savvy
Resilience
Resourcefulness
Situational Adaptability
Instills Trust
Additional Compensation
Many factors determine pay within the posted range, including business needs, experience, and location.
Corporate Positions: Eligible for quarterly/annual bonus based on performance.
Onsite Positions: Eligible for weekly/monthly/quarterly bonus programs.
Benefits
Robust benefits offered including medical, dental, vision, disability & life insurance; paid time off; onsite housing discounts; 401(k) with company match; parental leave and fertility benefits; Employee Assistance Program; and other plans. Benefits may vary by region.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request banking details or sensitive information during the interview process. Do not respond to suspicious requests and report them to AskHR@greystar.com.
Apply Now
Back to Navigation
Job Responsibilities
#J-18808-Ljbffr