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Fulfillment Lead

Lahlouh, Burlingame, California, United States, 94012

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Position Summary The Fulfillment Lead and Liaison is responsible for managing and assisting the Fulfillment Team in the day-to-day activities of executing Fulfillment Orders and Campaigns. This individual will coordinate with Online, Print and Promo Project Managers to facilitate the smooth rollout of daily Online Fulfillment orders, including ongoing and unique campaigns. You are the “go to” person for in the Fulfillment Department for Fulfillment order status, questions, and support.

Responsibilities and Duties

Fulfillment Operations Oversight and Assistance

Run daily reports to plan and manage daily workload.

Pulling Orders, Shipping Domestic and International.

FedEx Batch Shipments (Distro).

Assuring Quality Control.

Expediting Rush Orders.

Applying Freight Charges to PSI.

Troubleshoot issues as they occur.

Fulfillment Planning and Optimization

Define Wave Picking.

Manage Order Priorities.

Manage Back Orders.

Coordinate Picking Strategies with the Director of Fulfillment.

Develop Kitting Strategies

Pre-Assembly

On Demand Kitting

Custom Kitting/Variable/Personalized

De-Kitting /Reworking

Represent Fulfillment in the Weekly Update Meetings (Online, Promo, Fulfillment).

Work closely with PMs to roll out Online Campaigns.

Assuring workflows are designed and tested.

Reviewing and planning for required capacity.

Manage relationships between PM (Online, Print, Promo) and the Fulfillment department.

Must Have Skills

High level of ERP and WMS experience

Experience in a fulfillment/warehouse/distribution operation

Experience managing a team to meet quality and efficiency metrics.

Experience with international shipping

Excellent oral and written communication skills

Proficient PC skills including Excel, Word, Email

Considered a Strong Plus

Experience with cGMP, SPC, six sigma, lean manufacturing, ISO 14000 Environmental

APICS certification

Experience in Print and Paper converting Industry.

Data Management, Data Mining and Reporting

Education and Experience

Candidates must have strong knowledge of inbound and outbound warehouse processes with at least five years of experience in a similar environment

A bachelor’s degree in a related field and five years of related work experience, or an equivalent combination of education and work experiences as a front-line manager in a fulfillment, warehouse, or manufacturing operation

Physical Demands

The employee is frequently required to sit, walk, and talk

Use of hands and fingers to handle or operate tools or controls

Frequently lifts and/or moves up to 45 pounds and occasionally lifts and/or moves up to 100 pounds

Ability to handle heights of up to 15+ feet

Pay Range: $25.00-$28.00/hour, salary commensurate with experience

Contact: Qualified applicants should send a cover letter including salary requirements along with a resume to careers@lahlouh.com

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