A leading tech company seeks a Digital Customer Success Strategist to architect a customer success strategy, focusing on automation and customer engagement for mid-market and high-volume segments. The role requires 5+ years of experience in customer success, specifically within digital frameworks. Ideal candidates will have hands-on experience with platforms like Totango and marketing tools such as Marketo or Pardot, along with strong analytical skills to drive customer adoption and satisfaction. This position promotes flexibility with remote work options.
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