Hybrid Banking CX Specialist – Elevate Customer Experience

A leading financial institution in Kansas City seeks a Customer Experience Specialist to deliver exceptional service and support to customers. The role involves handling calls and chats, assisting with online banking, and identifying ways to improve customer interactions. Ideal candidates have over 2 years of experience in customer-facing roles, strong communication skills, and a high school diploma. This position offers a hybrid work schedule designed for work-life balance and collaboration. #J-18808-Ljbffr