Overview
Be a Team Member. Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert. Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie. Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product applications, and training; adapts to new tools and encourages others to use them. Be an Owner. Communicates equipment, tools, and supplies needs to TBC; Lead tracking and monitoring, returns and special orders; operates cash registers, processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and required documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs, assists members with purchasing decisions, and resolves issues and concerns. Be a Talent Ambassador. Brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products; develops, influences and inspires others to work in a respectful, supportive, and team-oriented manner; understands roadblocks and assists in training team members. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities and adapts to change, difficulties, and feedback. Respect the Individual. Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual. Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual. Strengthens the team by helping develop and mentor others; recognizes others' contributions and accomplishments. Act with Integrity. Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity. Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members. Delivers results while putting the customer first. Serve our Customers and Members. Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence. Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience. Strive for Excellence. Drives continuous improvements; is open to and uses new technologies and skills; supports others through change. Location: 31720 Gratiot Ave, Roseville, MI 48066-4554, United States of America At Walmart and its subsidiaries we are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Minimum Qualifications
Valid state-issued driver's license. 18 years of age or older. Preferred Qualifications
Auto service industry, Retail Experience. Benefits
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include: Health benefits: medical, vision, and dental coverage. Financial benefits: 401(k), stock purchase and company-paid life insurance. Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Beneficiary to meet or exceed paid sick leave laws where applicable. Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program offering education from high school to bachelor’s degrees, including English Language Learning and short-form certificates. The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Be a Team Member. Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert. Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie. Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product applications, and training; adapts to new tools and encourages others to use them. Be an Owner. Communicates equipment, tools, and supplies needs to TBC; Lead tracking and monitoring, returns and special orders; operates cash registers, processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and required documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs, assists members with purchasing decisions, and resolves issues and concerns. Be a Talent Ambassador. Brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products; develops, influences and inspires others to work in a respectful, supportive, and team-oriented manner; understands roadblocks and assists in training team members. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities and adapts to change, difficulties, and feedback. Respect the Individual. Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual. Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual. Strengthens the team by helping develop and mentor others; recognizes others' contributions and accomplishments. Act with Integrity. Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity. Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members. Delivers results while putting the customer first. Serve our Customers and Members. Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence. Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience. Strive for Excellence. Drives continuous improvements; is open to and uses new technologies and skills; supports others through change. Location: 31720 Gratiot Ave, Roseville, MI 48066-4554, United States of America At Walmart and its subsidiaries we are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Minimum Qualifications
Valid state-issued driver's license. 18 years of age or older. Preferred Qualifications
Auto service industry, Retail Experience. Benefits
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include: Health benefits: medical, vision, and dental coverage. Financial benefits: 401(k), stock purchase and company-paid life insurance. Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Beneficiary to meet or exceed paid sick leave laws where applicable. Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program offering education from high school to bachelor’s degrees, including English Language Learning and short-form certificates. The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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