Remote ServiceNow ITSM & Performance Analyst

A county government organization in Fort Worth, Texas is seeking an Institutional Performance Analyst to enhance customer satisfaction and improve IT service performance. The candidate should have significant experience in IT Service Management and process improvement, specifically with ServiceNow. Responsibilities include data analysis, developing performance metrics, and administering the ITSM system. Competitive benefits package offered, and telecommuting opportunities may be available. #J-18808-Ljbffr