Technical Writer
Motion Recruitment Partners LLC, Charlotte, North Carolina, United States, 28245
Overview
Outstanding contract opportunity! A well-known Financial Services Company is looking for a Technical Writer in Charlotte, NC or Minneapolis MN (hybrid).
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Responsibilities
Develop IT system documentation for diverse audiences.
Collaborate with SMEs and cross-functional teams.
Identify documentation gaps and proactively address them.
Create process maps and workflow visualizations.
Implement version control, maintain consistency across multiple projects.
Required Skills & Experience
Technical writing experience in IT domain
Authored 100+ high-impact articles through effective collaboration with product teams and software developers.
Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries.
Detail-oriented, strong communication, professional questioning
Able to multitask, set priorities, work independently
Proficiency in MS Excel, Word, Copilot, process mapping, version control
Collaborative mindset
Desired Skills & Experience
Familiarity with upskilling/reskilling documentation
Knowledge of regulatory requirements
Confluence/SharePoint experience
AI proficiency (bonus)
#J-18808-Ljbffr
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Responsibilities
Develop IT system documentation for diverse audiences.
Collaborate with SMEs and cross-functional teams.
Identify documentation gaps and proactively address them.
Create process maps and workflow visualizations.
Implement version control, maintain consistency across multiple projects.
Required Skills & Experience
Technical writing experience in IT domain
Authored 100+ high-impact articles through effective collaboration with product teams and software developers.
Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries.
Detail-oriented, strong communication, professional questioning
Able to multitask, set priorities, work independently
Proficiency in MS Excel, Word, Copilot, process mapping, version control
Collaborative mindset
Desired Skills & Experience
Familiarity with upskilling/reskilling documentation
Knowledge of regulatory requirements
Confluence/SharePoint experience
AI proficiency (bonus)
#J-18808-Ljbffr