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Divisional Sourcing Director, Financial Services

JLL, Charlotte, North Carolina, United States, 28245

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Overview

The Divisional Director, Client Sourcing leads all Client Sourcing Operations and is responsible for leading the Sourcing and Procurement (S&P) platform within the Financial Services Division at JLL.

Lead, manage and direct the strategic sourcing plans within assigned Division by collaborating closely with Divisional Presidents, Managing Directors, Accounts and Clients to set overall priorities and account goals.

Closely collaborate with Americas Sourcing Solutions Development, Category Management, and relevant business stakeholders to retain, grow, and win new clients.

Lead and grow a high-performing S&P team. This includes accountability for effectively managing, mentoring, recruiting, and developing a team of world-class Sourcing and Procurement professionals.

Drive communication, both verbal and written, with all levels at JLL in addition to Clients to support the organization, influence change, and win new business.

Essential Job Functions

Develops and Leads High Performing Teams

Develops and Leads High Performing Teams

Recruit, develop, rotate, and retain top Sourcing talent.

Support the career development of key roles through mentoring and visible leadership.

Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence.

Manage and coach Group Sourcing Leads/Team Leads/Large Account Leaders on their performance progress and developmental goals including analysing strengths, and areas of opportunity for growth into actionable career development plans.

Actively support Supply/Demand within the sourcing platform by networking, mentoring, and sharing diverse internal and external candidates

Develop succession plans for all key roles within the organization.

Foster an inclusive and collaborative team culture.

Execute with Excellence

Develop Divisional Sourcing Strategies that incorporates inputs from Financial Services leadership goals, market intelligence, S&P Subject Matter Expertise, and individual client strategies.

Ensure the vision and strategy of the client sourcing plans are implemented and aligned with necessary objectives.

Establish and maintain relationships within Americas’ Leadership across all business lines.

Proactively manage supplier(s) to ensure overall performance expectations are met across the associated accounts.

Provide strategic vision for all S&P aspects of business including best practices and innovation.

Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance.

Grows the Business

For assigned Division, manage the interaction with Sourcing teams across Category Management, Solutions Development, Sourcing Enablement, account, and clients to support the sales process.

Take a visible role as the SME on Renewals, Expansions, and New Business through active partnership with Managing/Account Directors, Solutions Development and Business Development.

Proactively prepare for all client renewals – striving for a no-bid renewal.

Participate in client meetings / yellow pad sessions as needed.

Achieves Financial/Compliance Results

Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.

Continually manage/assess suppliers through the established supplier performance management program.

Own sourcing compliance and controls across the Vertical(s). Identify and develop opportunities for improvement.

Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.

Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.

Required Competencies for Role

Collaborative and influential leader – persuasive and instils confidence among stakeholders; significant gravitas to have impact and respect among peer group throughout Work Dynamics

Collaborative approach – works effectively across a complex matrix organization with a team and firm-first orientation; team with constituents who vary in approach and style to achieve results.

Company and Industry Knowledge – Demonstrated understanding of JLL Work Dynamics, the Real Estate industry, competitive landscape, and Financial Services industry.

Influential Communication and Presentation Skills – Ability to persuasively engage internal and client stakeholders via formal and informal conversations/presentations to achieve Vertical goals.

Leadership - Engage and inspire proactive collaboration within and outside of S&P organization, build talent, communicate effectively, and build relationships. Inspire trust, adapt, and learn across the business.

Client Centric – Ability to lead with a focus on client needs to create and deliver on solutions expectations by every measure and are valuable to the client and JLL

Negotiation Skills – Ability to bridge differences to deliver win-win agreements by understanding our value, positions, and points of flexibility.

Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make difficult decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.

Strategic and critical thinking – exhibits strong levels of insight and has a reputation as a forward thinker

Required Experience

Direct financial services industry experience required

Experience in senior leadership positions leading large, dynamic, remote teams required

Bachelor's degree (BA/BS) from four-year college or university, MBA preferred.

At least 15-20 years of experience working with Sourcing and Procurement.

Excellent communication skills – oral and written.

Proven track record leading successful teams of leaders.

Demonstrated experience working in a matrix client organization

Demonstrated experience with client presentations

Demonstrated experience in the sales process within a large organization

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