Customer Service Representative
Spring Forest Cabinetry, Greensboro, North Carolina, us, 27497
Company Description
Spring Forest Cabinetry is a kitchen and bath cabinet wholesaler based in Greensboro, NC, serving contractors, stores, builders, and remodelers. The company is dedicated to providing high-quality, affordable cabinetry solutions that help customers expand their possibilities without exceeding their budgets. With a focus on functionality and design, Spring Forest Cabinetry delivers products that cater to a variety of projects and needs, ensuring satisfaction for both professionals and homeowners. Role Description
This is a full-time on-site role for a Customer Service Representative located in Greensboro, NC. The Customer Service Representative will handle customer inquiries, provide exceptional support, resolve issues to ensure customer satisfaction, promote smooth communication, and maintain a positive customer experience throughout the sales and service process. Other tasks may include maintaining accurate records, coordinating with internal teams, and representing the company’s commitment to excellent service. Qualifications
Strong skills in Customer Service, Customer Support, and Customer Satisfaction Experience with managing and improving Customer Experience and maintaining high levels of customer satisfaction Excellent communication, active listening, and problem-solving skills Ability to work collaboratively with team members and engage professionally with clients Attention to detail and ability to effectively manage tasks and deadlines Proficiency with customer service software and tools is a plus Previous experience in a customer service or client-facing role preferred High school diploma or equivalent; additional education or certifications are an advantage
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Spring Forest Cabinetry is a kitchen and bath cabinet wholesaler based in Greensboro, NC, serving contractors, stores, builders, and remodelers. The company is dedicated to providing high-quality, affordable cabinetry solutions that help customers expand their possibilities without exceeding their budgets. With a focus on functionality and design, Spring Forest Cabinetry delivers products that cater to a variety of projects and needs, ensuring satisfaction for both professionals and homeowners. Role Description
This is a full-time on-site role for a Customer Service Representative located in Greensboro, NC. The Customer Service Representative will handle customer inquiries, provide exceptional support, resolve issues to ensure customer satisfaction, promote smooth communication, and maintain a positive customer experience throughout the sales and service process. Other tasks may include maintaining accurate records, coordinating with internal teams, and representing the company’s commitment to excellent service. Qualifications
Strong skills in Customer Service, Customer Support, and Customer Satisfaction Experience with managing and improving Customer Experience and maintaining high levels of customer satisfaction Excellent communication, active listening, and problem-solving skills Ability to work collaboratively with team members and engage professionally with clients Attention to detail and ability to effectively manage tasks and deadlines Proficiency with customer service software and tools is a plus Previous experience in a customer service or client-facing role preferred High school diploma or equivalent; additional education or certifications are an advantage
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