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Parts Specialist

Chadwick-BaRoss, Inc., Chelmsford, Massachusetts, us, 01824

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Overview Role: Parts Specialist

The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy-duty equipment customers as well as in-house technicians. Services customers solicit additional sales and charge out inventory.

Benefits

$1,500 Sign On Bonus

Comprehensive retirement savings plan with employer-matched 401(k).

3 weeks paid time off

10 paid holidays per year

Medical, Dental & Vision Insurance (employee & family options)

Employer-provided long-term disability and basic life insurance

Wellness programs

Opportunity to join a continuously growing, inclusive organization

Join a company culture that is welcoming, inclusive, and committed to supporting technician growth and development

Job Responsibilities

Provide customer, factory and vendor support

Process parts orders for phone, counter and service sales

Service customers by identifying needed parts, using parts catalogs, CD-ROM and computer systems.

Locate and obtain parts if customer\'s needs are not in stock.

Obtain credit releases in accordance with Company Policy

Resolve customer invoicing problems

Assist with yearly physical inventory

Perform all other duties as assigned.

Qualifications

Has good communication skills to interact with employees and customers.

Has knowledge of techniques of receiving, storing, and issuing parts and supplies.

Prior experience in heavy equipment is preferred.

Has a high school diploma or equivalent.

Has intermediate knowledge of MS Office Suite, smartphones, and tablets.

Chadwick-BaRoss, Inc and Thompsonrolec Enterprises is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender.

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