Customer Rep

Ability to multi-task and manage multiple conflicting priorities Ability to maintain composure through stressful situations Proficient in Microsoft applications Excellent written and oral communication skills required Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner. Provide accurate information regarding products, services, orders, and account status. Troubleshoot customer issues and work with internal teams to resolve concerns quickly. Document all customer interactions in the CRM system with accuracy and attention to detail.

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