Customer Service Representative
MEA - MidAtlantic Employers' Association, Valley Forge, Pennsylvania, United States, 19485
Overview
We’re seeking a motivated and detail-oriented
Customer Service Representative
who’s ready to take ownership of learning our products and supporting our customers with excellence. If you enjoy problem-solving, can adapt to different personalities, and thrive in both team environments and independent work, this role is a great fit for you. Responsibilities
Provide high-quality customer support, including product information, pricing, availability, order entry, delivery coordination, and repair or calibration inquiries. Communicate professionally by phone, email, and in person to ensure customer needs are met thoroughly and promptly. Manage customer accounts and process orders, returns, credits, and repair requests with accuracy and attention to detail. Collaborate with internal teams while maintaining a positive, solutions-focused approach. Identify opportunities to improve processes and enhance the customer experience. Benefits
A comprehensive benefits package is available for all eligible employees.
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We’re seeking a motivated and detail-oriented
Customer Service Representative
who’s ready to take ownership of learning our products and supporting our customers with excellence. If you enjoy problem-solving, can adapt to different personalities, and thrive in both team environments and independent work, this role is a great fit for you. Responsibilities
Provide high-quality customer support, including product information, pricing, availability, order entry, delivery coordination, and repair or calibration inquiries. Communicate professionally by phone, email, and in person to ensure customer needs are met thoroughly and promptly. Manage customer accounts and process orders, returns, credits, and repair requests with accuracy and attention to detail. Collaborate with internal teams while maintaining a positive, solutions-focused approach. Identify opportunities to improve processes and enhance the customer experience. Benefits
A comprehensive benefits package is available for all eligible employees.
#J-18808-Ljbffr