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ENROLLMENT SPECIALIST

Lee University, Cleveland, Tennessee, United States, 37312

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Overview The Enrollment Specialist plays a vital role in recruiting students for Lee University’s Online and Graduate programs. This full-time, hourly, twelve-month position requires strong sales and communication skills to guide prospective students through the enrollment process and meet recruitment goals. The role involves working special on-campus and off-campus events, including some evenings, weekends, and moderate travel. The Enrollment Specialist reports directly to the Director of Online and Graduate Admissions.

Responsibilities

Apply proven sales and marketing techniques to recruit students for online and graduate programs.

Clearly communicate the educational and career benefits of Lee University programs to prospective students.

Manage daily recruiting activities using CRM software (TargetX), including calls, texts, emails, and letters.

Maintain accurate and detailed documentation of all student interactions in TargetX.

Provide personalized guidance to applicants regarding program options, application requirements, and deadlines.

Represent Online & Graduate Admissions at recruitment events, professional meetings, and virtual sessions.

Monitor progress toward monthly enrollment goals and adjust strategies as needed.

Collaborate with Undergraduate Admissions, Records, and Financial Aid Office when necessary.

Assist with special projects and other duties as assigned.

Qualifications

Strong organizational, interpersonal, and communication skills (both verbal and written).

Ability to provide excellent customer service and manage multiple tasks in a fast-paced environment.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn systems such as Colleague and TargetX.

Professional image and strong work ethic.

Education and/or Experience

Bachelor’s Degree Required (preference given to Lee University graduates).

Previous experience in sales or college admissions preferred.

Physical Requirements Estimated amount of each day spent:

Sitting 85%

Walking 10%

Standing 5%

Occasional extended standing during special events.

While performing the duties of this position, the Enrollment Specialist may spend a significant amount of time sitting at their desk or in meetings. However, throughout the day there may be occasions the Enrollment Specialist would stand, walk, reach with hands and arms, climb stairs, balance, kneel, or bend. During special events, the position may require extended time standing. The Enrollment Specialist must be able to lift and/or move up to 25 lbs.

Work Environment Estimated amount of each day spent:

Inside 100%

Outside 0%

There may be travel to recruitment events locally and across the United States.

Interested candidates should submit their resume to Melodía Torres Wilson, Director of Online and Graduate Admissions, at melodiawilson@leeuniversity.edu.

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