Overview
This is an on-site role for a Customer Service Representative located in Downers Grove, IL. As a Customer Service Representative, you will handle customer inquiries, provide support, and ensure customer satisfaction. You will be responsible for resolving customer issues, maintaining positive customer experiences, and responding to requests efficiently. Additional duties include engaging with customers via phone, email, or in-person to address concerns, provide product/service information, and escalate issues when necessary. Understanding financial ledgers, invoicing, data entry, on-line researching, construction, real-estate investments is a plus. Responsibilities
Handle customer inquiries, provide support, and ensure customer satisfaction. Resolve customer issues and maintain positive customer experiences; respond to requests efficiently. Engage with customers via phone, email, or in-person to address concerns and provide product or service information. Escalate issues when necessary. Understand financial ledgers, invoicing, data entry, online researching, construction, and real-estate investments is a plus. Qualifications
Proficiency in customer service, customer support, and ensuring customer satisfaction. Experience in providing exceptional customer experience and maintaining positive client relationships. Strong communication, problem-solving, and interpersonal skills. Ability to stay organized in a fast-paced environment and respond effectively to customer needs. Proficiency in using customer service software or CRM systems is a plus.
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This is an on-site role for a Customer Service Representative located in Downers Grove, IL. As a Customer Service Representative, you will handle customer inquiries, provide support, and ensure customer satisfaction. You will be responsible for resolving customer issues, maintaining positive customer experiences, and responding to requests efficiently. Additional duties include engaging with customers via phone, email, or in-person to address concerns, provide product/service information, and escalate issues when necessary. Understanding financial ledgers, invoicing, data entry, on-line researching, construction, real-estate investments is a plus. Responsibilities
Handle customer inquiries, provide support, and ensure customer satisfaction. Resolve customer issues and maintain positive customer experiences; respond to requests efficiently. Engage with customers via phone, email, or in-person to address concerns and provide product or service information. Escalate issues when necessary. Understand financial ledgers, invoicing, data entry, online researching, construction, and real-estate investments is a plus. Qualifications
Proficiency in customer service, customer support, and ensuring customer satisfaction. Experience in providing exceptional customer experience and maintaining positive client relationships. Strong communication, problem-solving, and interpersonal skills. Ability to stay organized in a fast-paced environment and respond effectively to customer needs. Proficiency in using customer service software or CRM systems is a plus.
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