Call Center Sales & Retention Representative - Hybrid
AT&T, Tulsa, Oklahoma, United States, 74145
Overview
Don’t miss this opportunity to jumpstart your career. Join a virtual information session for Tulsa, OK Call Center roles on Tuesday, February 17, 2026. You will learn about a career with AT&T and how this role supports customer service, technology, and connectivity for customers.
Event Details Date: Tuesday, February 17, 2026
Time: 10:00 AM – 2:00 PM CST
Location: Hybrid position reporting to 15901 E Skelly Drive, Tulsa, OK 74116; in-center 3–4 days weekly and remote 1–2 days weekly. If selected, you must be able to report to this location.
Register to attend at: https://app.brazenconnect.com/a/ATT-HV/e/EvlYV
What You’ll Do (Responsibilities)
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach sales and commission targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and escalate when needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40-hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key Expectations to Succeed
Commissioned sales experience highly preferred
Unwavering customer focus
Strong work ethic
Adaptability
Problem-solving skills
Attention to detail
Benefits
Medical/Dental/Vision coverage
401(k) plan
Employee discounts on AT&T mobility plans and services
Tuition reimbursement
Paid time off and holidays
Paid parental leave
Additional sick leave and other supplemental programs
Disability benefits, life insurance, and other wellness programs
Employee Assistance Programs (EAP) and more
Work From Home (WFH) Requirements
Verified internet with minimum 12 Mbps upload and 18 Mbps download; dedicated work area.
AT&T will provide required equipment (keyboard, monitor, computer, mobile device, etc.).
Workspace must meet security and compliance standards; participate in workspace audits as needed.
Availability to work during established schedules; comply with policies and training.
Additional Information If you are considering roles such as Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this could be a great fit. Career possibilities include training on the latest technology and products. Your future is calling. Apply today!
Job Details Weekly Hours: 40
Time Type: Regular
Location: Tulsa, Oklahoma
EEO Statement: It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, or other legally protected characteristics. AT&T provides reasonable accommodations for qualified individuals with disabilities and is a fair chance employer. Background checks are initiated after an offer is made.
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Event Details Date: Tuesday, February 17, 2026
Time: 10:00 AM – 2:00 PM CST
Location: Hybrid position reporting to 15901 E Skelly Drive, Tulsa, OK 74116; in-center 3–4 days weekly and remote 1–2 days weekly. If selected, you must be able to report to this location.
Register to attend at: https://app.brazenconnect.com/a/ATT-HV/e/EvlYV
What You’ll Do (Responsibilities)
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach sales and commission targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and escalate when needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40-hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key Expectations to Succeed
Commissioned sales experience highly preferred
Unwavering customer focus
Strong work ethic
Adaptability
Problem-solving skills
Attention to detail
Benefits
Medical/Dental/Vision coverage
401(k) plan
Employee discounts on AT&T mobility plans and services
Tuition reimbursement
Paid time off and holidays
Paid parental leave
Additional sick leave and other supplemental programs
Disability benefits, life insurance, and other wellness programs
Employee Assistance Programs (EAP) and more
Work From Home (WFH) Requirements
Verified internet with minimum 12 Mbps upload and 18 Mbps download; dedicated work area.
AT&T will provide required equipment (keyboard, monitor, computer, mobile device, etc.).
Workspace must meet security and compliance standards; participate in workspace audits as needed.
Availability to work during established schedules; comply with policies and training.
Additional Information If you are considering roles such as Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this could be a great fit. Career possibilities include training on the latest technology and products. Your future is calling. Apply today!
Job Details Weekly Hours: 40
Time Type: Regular
Location: Tulsa, Oklahoma
EEO Statement: It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, or other legally protected characteristics. AT&T provides reasonable accommodations for qualified individuals with disabilities and is a fair chance employer. Background checks are initiated after an offer is made.
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