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Inside Sales Representative

General Shale, Raleigh, North Carolina, United States, 27601

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General Shale, Inc., the nation’s leading brick and masonry materials manufacturer, is seeking a

Inside Sales Representative

to join our Raleigh, NC facility. This role is ideal for a customer-focused professional who thrives in a fast-paced sales environment and is eager to develop in-depth knowledge of our products while supporting both customers and the sales team.

Key Responsibilities

Provide inside sales support and exceptional customer service

Process orders, invoicing, and cash sales

Answer incoming calls and respond to customer inquiries

Enter and maintain accurate data in the SAP system

Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)

Collaborate closely with the outside sales team

Perform manual handling of product as needed

Qualifications

2–5 years of customer service and/or inside sales experience

Associate or Bachelor’s degree in Business, Marketing, or a related field preferred

Strong computer skills; SAP experience a plus

Excellent written and verbal communication skills

Self-motivated, organized, and able to manage multiple priorities

Bilingual (English/Spanish) communication skills are preferred but not required.

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