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INTAKE SPECIALIST

Resources for Human Development, Bryn Mawr, Pennsylvania, United States, 19010

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Overview The Intake Therapist provides services in a responsive, compassionate, and respectful manner, demonstrating sensitivity to each individual’s presenting issues and unique circumstances. The role includes educating participants about available services, program expectations, and the full range of treatment options to empower informed decision‑making. In addition, the Intake Specialist collaborates closely with outside funding sources to secure both initial and ongoing treatment authorizations, ensuring timely access to care and continuity of services.

Special Requirements $59,500 if unlicensed

$64,200 if licensed

40 hours per week. Generally 9–5, will need to do two evenings per week

Clinical Responsibilities

Organize and follow up with the Waiting List

Evaluate Prospective Clients (DDAP screening)

Review prospective clients with the supervisor

Submit prospective clients for Director and medical approval

Review the Doctor’s schedule and coordinate intake appointments accordingly

Complete Initial Paperwork with Client, including COE documentation where appropriate

Consent Forms

Initial Treatment Plan

ASAM

Coordinate with Fiscal re: Fee Agreements

Policy & Procedure

Intake productivity expectation to be scheduled out for 18 hours a week for intakes, subject to change as needed

Responsible for authorizations for funding source

Complete Admission Paperwork for County

Assign Patient Identification Number

Schedule all Intake appointments and place in the scheduler

Add any new SCA-funded clients into the WITS system

Documentation Responsibilities

Add Patient to Smart Management System

Follow through on dual enrollments for the incoming clients

Manage the dual-enrollment forms for other clinics

Make necessary changes to the chart based on the completed Intake Chart Audit

Complete required treatment notes/patient contacts as applicable

General Administrative Duties

Assist staff with filing/scanning documentation into the patient’s electronic health record

Assist CQI coordinator with data entry

Assist staff with care coordination efforts/follow-up with referring agencies

Assist with front desk coverage

Coordinate with the Director on outreach efforts/advertising efforts for patient recruitment

Other Responsibilities

Complete the 30-Day Follow-ups

Complete Discharge Paperwork on unassigned clients

Manage all the incoming courtesy dosing

As assigned by the Director to ensure continuity of care and foster a supportive, nurturing environment for growth

All other duties as assigned

Job Qualifications and Competencies This role is

required

to have a master’s degree in social work or counseling, and the person needs to be working towards professional clinical licensure (LCSW, LPC, LMFT).

Job Qualifications

Master’s degree or equivalent experience in social service or medical field, required.

One year of prior work experience. Prior intake/admission experience preferred.

Proficient knowledge of Microsoft Office (Excel, Word, PowerPoint).

Ability to express complex information in a clear and concise manner.

Strong critical thinking, analytical, and problem-solving skills.

Highly organized and strong attention to detail.

OIG/Sanctions/Valenz

Has knowledge of each program

Network and Equipment

Knowledge of Office software programs

Individual must be able to meet the physical requirements of the job:

Sitting at a meeting table or desk – Reaching – Lifting – Bending – Standing – Stooping – Twisting - Climbing steps - Driving a vehicle

Environment is modern, well-lit office facilities in multiple locations

Multiple levels of stairs with access by elevator

Safety and Compliance

Accident, health hazard and security knowledge: Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety

Environment is modern, well-lit office facilities in multiple locations

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