A prominent IT service company in Phoenix, Arizona is seeking a Service Desk Contractor to provide first-level end-user support and incident diagnosis for various applications and infrastructure. The ideal candidate should have a High School Diploma or G.E.D. and experience in troubleshooting modern IT technologies. Responsibilities include responding to phone inquiries, diagnosing technical issues, and documenting interactions. This role offers a dynamic environment focusing on enhancing overall end-user experience and support processes.
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