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Provider Relations Manager

SoTalent, New York, New York, United States

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Job Title: Provider Relations Manager Location : Remote (Must be located or willing to relocate to Greater NYC area) Type: Full Time

Our client is looking for an experienced leader to oversee a high‑performing team of Provider Engagement Account Managers. If you’re passionate about strengthening provider relationships and driving operational excellence in healthcare, this could be the perfect next step in your career.

What You’ll Do In this role, you will: Lead and manage a team of provider relations professionals, ensuring smooth workflows, clear communication, and consistent performance. Oversee daily operations within provider relations and ensure alignment with organizational standards. Establish and monitor productivity and quality benchmarks for your team. Manage departmental costs and support budget planning and analysis. Coordinate pre‑contract activities, including site visits, credentialing support, and onboarding providers to contractual expectations. Support enterprise initiatives focused on enhancing provider engagement, quality, and overall performance. Hire, train, coach, and develop staff while fostering a culture of accountability and growth.

What You Bring Bachelor’s degree in a related field (or equivalent experience). 4+ years of experience in managed care, healthcare delivery systems, project leadership, or staff management. Knowledge of government‑sponsored healthcare programs such as Medicaid or Medicare. Strong background in provider relations or contracting, including communication and negotiation expertise. Proven experience leading teams or managing cross‑functional projects, with responsibilities such as hiring, training, and performance management.

Benefits Competitive salary based on experience Comprehensive health insurance coverage 401(k) retirement plan with employer contributions Employee stock purchase program Tuition reimbursement for continued education Paid time off plus company‑observed holidays Additional incentives may be available based on role and performance